Tommy is very knowledgeable about our units and is very easy to work with. He takes the time out and explains the issue to me even when I may not understand it. He is able to think outside the box when it comes to our chalk issue and is willIng to take an extra step if needed. I appreciate how he doesn’t cut any corners. Working with him has really opened my eyes and making me understand why we need to go with a commercial company and not a residential company. Thanks for all your hard work.