Great communication. Called and asked if they could come early. Showed up, promptly assessed the situation, gave and estimate and fixed it on the spot. Will use and recommend again.
Response from Bradbury Brothers Cooling, Plumbing & Electrical:
Your kind words mean a lot to us. Thanks for the positive feedback.
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After the Bradbury technician examined my compressor - condenser unit, I declined the offer for repair due to very high cost of a simple condenser replacement. BTW, They insist on using a more expensive Turbo capacitor rather than a standard capacitor. All a Turbo does is provide multiple hookup points to attain the capacitance you need rather than a capacitor with a single correct rating. Easy for them but makes it much more expensive for the customer. The technician departed and left the capacitor wired incorrectly which I found out from another HVAC company I hired to dope out why a new capacitor I installed and wired as the original was left by Bradbury. I hired the other company because Bradbury wanted me to pay another service charge to return to trouble shoot this problem. I have given Bradbury notice that I will be pursuing legal remedy under the Texas Deceptive Trade Practices - Consumer Protection Act. They have not responded so I'll be moving forward trying legal action. My advise: Stay far away from Bradbury HVAC. I would give a rating of zero star but the form will only work if you give it at least one star.
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Awesome! Technician is courteous and definitely knew his job. Appreciate Bradburys response.
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Very professional, great service! Shane Baker did a great job!
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I believe the gentleman's name, who I dealt with was Luis. Your crew did a great job. Thanks 🙏🏼
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Casey was professional and friendly, answering all my questions
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Excellent Service
Response from Bradbury Brothers Cooling, Plumbing & Electrical:
Thank you for the 5 stars, Kathy!
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Michael was the best! Truly awesome. He was very knowledgeable and extremely helpful to my husband and I during our bathroom renovation and our plumbing needs. This was our first experience with Bradbury Brothers and definitely won’t be our last because of his great craftsmanship. Thank you so much!!!
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Arrived to the Paz residence to look at a GFI not working. I presented the estimate to repair the GFI which she approved. While I was there I also reset two GFI‘s in the garage which restored power to the outside plug on the back patio. At this time I do not see a reason to do a follow up call.
Check gas line to fire place. Customer is demoing out fire place and wanted it capped in ceiling. Turn off gas and cap in ceiling. Turned gas back on and relite water heater. Gave estimates for 2 water line repairs in front and back yard.
System-downstairs Approx Age of System: 9 years Refrigerant Type- R410a Metering Device- TXV SP/HP:117/310 SLT/LLT:54/87 VSAT/LSAT- 39/98 Superheat/Subcool- 14/11 Outdoor Entering Air Temp-81 Outdoor Fan FLA- 1.4 Compressor RLA/LRA-6.2/49 Contactor Voltage-237/24 Capacitor Rating-35 of 45 / 6/10 Indoor Return Dry Bulb Temp-73 Return Wet Bulb Temp-61 Supply Temp- 45 Temperature Difference-28 Required Difference-16-24 Blower FLA- 6.5 Filter Sizes – 20x25x4 Changed Filters – Y customer supplied Blew out drain line: N Returned tstat to original settings: Y Unit operational; prior to leaving: Y Notes-arrived at home units are cooling. Downstairs unit showed signs of organic growth in supply plenum. Recommend air scrubber to remove organic growth and supply home with clean refreshed air. Unit in attic is running at manufactured specifications. Changed Hepa filter on units. 2 for downstairs, 1 for up (20x25x4). Arrived at outside condenser coils. Capacitor is pu
System- 2D Approx Age of System: 16 Refrigerant Type- R22 Metering Device- TXV SP/HP: 63/237 SLT/LLT: 63/106 VSAT/LSAT- 34/111 Superheat/Subcool- 35/10 Outdoor Entering Air Temp- 79 Outdoor Fan FLA- 0.51 Compressor RLA/LRA- 6.4/29 Contactor Voltage- 480 Capacitor Rating- 4.7 of 5 Indoor Return Dry Bulb Temp- 72 Return Wet Bulb Temp- 61 Supply Temp- 56 Temperature Difference- 16 Required Difference- 15-22 Blower FLA- 2.3 Filter Sizes – 20x20x1 Changed Filters – N Blew out drain line: Y Returned tstat to original settings: Y Unit operational; prior to leaving: Y Notes- primary drain pan is corroded and water is passing through into the emergency pan. Changing pan would require pulling the coil which is not recommended on a unit 16 years old. Recommended considering replacement of this unit before water becomes a bigger issue. System- 2E Approx Age of System: 16 Refrigerant Type- R22 Metering Device- TXV SP/HP: 64/218 SLT/LLT: 63/93 VSAT/LSAT- 37/
PO 29790 Replaced copper drain line with clear rubber tubing in the server room. Tested fiction of the new drain line. Unit is currently pumping water to the roof and working properly.
System- upstairs Approx Age of System: 9 years Refrigerant Type- R410a Metering Device- TXV SP/HP: 111/292 SLT/LLT: 50/84 VSAT/LSAT- 36/94 Superheat/Subcool-14/10 Outdoor Entering Air Temp-81 Outdoor Fan FLA- 0.89 Compressor RLA/LRA-8.38 Contactor Voltage-241/24 Capacitor Rating-44.79/4.75 Indoor Return Dry Bulb Temp-70 Return Wet Bulb Temp-61 Supply Temp-50 Temperature Difference-20 Required Difference-16 Filter Sizes – 20x25x4 Changed Filters – No. Filters just changed Blew out drain line: Yes Returned tstat to original settings: Yes Unit operational; prior to leaving: Yes Notes- Unit is cooling properly at this time. No visible issues at this time. System- Downstairs Approx Age of System: 9 years Refrigerant Type- R410a Metering Device- TXV SP/HP: 108/289 SLT/LLT: 45/87 VSAT/LSAT- 35/93 Superheat/Subcool-10/7 Outdoor Entering Air Temp-82 Outdoor Fan FLA- 2.24 Compressor RLA/LRA-11.25 Contactor Voltage-241/24 Capacitor Rating-39.86/5.18
Mini split for server room. Found multiple pin hole leaks in the copper drain line that goes up to the roof. As soon I fix 1 hole I find another. I have found 4 holes total with the 4th being above the ceiling. I don’t want to fix that one, the. Leave only to have a ceiling damage problem. I would like to return with a 50ft roll of 1/4 inch ID tubing and run new tubing from the roof to the mini split. I have spoken to Rene and she will get pricing and availability on mo day. For now I have the unit draining into a bucket. Rodger said he would watch the bucket and empty as needed until we can return. With this being the server room we can’t have this unit down.
Arrived to the Nowicki residence to install a plug for the flood stop. At this time there is no need for a follow up call. I did put a small hole through the sheet rock in the dining room but she said she’ll take care of fixing it.
Return and replace Server Room Evaporator Coil M#FTKN12NMVJU S#G002192-Under warranty until August 2021 Recover refrigerant Remove and replace defective evaporator Pressurize with nitrogen Evacuate and charge with refrigerant (up to 5lbs) Check unit for proper operations SP- 148 SLT- 60 VSAT- 52 SH- 7 Return air temp- 78 Supply air temp- 57 Temperature Difference- 21
Found we have a 2 ton unit for the upstairs. The supply duct work comes out to 1500 cfm of duct work. I have concerns that the unit is undersized for the upstairs space. I’m going to get with the office on getting pricing for a load calculation. Office to reach out to Mr. Hoffman to get him pricing and scheduling. Supply ducts- 12,10,10,10,9,6 Return ducts- 16,10
Came out today to install a new 40 gallon natural gas water heater in the closet in the kitchen area. We changed it out and added a flood stop, Also replacing all the vent pipe going through the roof and ceiling the roof termination. It’s called in for inspection and we await a green tag, and the customer paid with a card on file no follow-up needed.
Free estimates for water heater replacement. Heater is not up to code. Install new 40 gallon natural gas water heater in closet. Install pan and run pan line through brick. Drill new temperature and pressure relief line through brick. New gas line and valve and sediment trap. Heater is now operational. We will contact inspector for inspection.
Came out today to look at the customers 14-year-old water heater, when we did we noticed several code violations that had to be fixed including a flood stop in new venting through the roof. Gave the customer the estimates and she is on schedule for tomorrow morning.
Returned to complete work from yesterday. And put lineset cover of the refrigerant lines that we had to run outside.
System was newly installed. They asked me to look at it because it wasn’t cooling. I found the unit had non condensables in the Freon. Recovered all the old refrigerant. Pulled vacuum again to 500 microns and recharged with 7 pounds all new refrigerant.