After the Bradbury technician examined my compressor - condenser unit, I declined the offer for repair due to very high cost of a simple condenser replacement. BTW, They insist on using a more expensive Turbo capacitor rather than a standard capacitor. All a Turbo does is provide multiple hookup points to attain the capacitance you need rather than a capacitor with a single correct rating. Easy for them but makes it much more expensive for the customer. The technician departed and left the capacitor wired incorrectly which I found out from another HVAC company I hired to dope out why a new capacitor I installed and wired as the original was left by Bradbury. I hired the other company because Bradbury wanted me to pay another service charge to return to trouble shoot this problem. I have given Bradbury notice that I will be pursuing legal remedy under the Texas Deceptive Trade Practices - Consumer Protection Act. They have not responded so I'll be moving forward trying legal action. My advise: Stay far away from Bradbury HVAC. I would give a rating of zero star but the form will only work if you give it at least one star.
Response from Bradbury Brothers Cooling, Plumbing & Electrical:
I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.
