Charged for service I did not need

Karen from Lubbock, TX

The plumbing is fixed and works properly, however I was charged $99.00 for diagnostic service which I did not need. I had to request a copy of my invoice 4 times before I finally got one from the accounting office to see what I had been charged for. The technician took a picture on my phone of the invoice on his Ipad but I could not read it. The technician should have the capability of leaving a hard copy of the invoice with the customer at the time of service so if there is a question about the service it can be addressed at that time.

Great Service! Poor Price increase.

Linda from Lubbock, TX

Hot Water Heater Control Valve

Dave from Lubbock, TX

Warranty part on order. ETA 3/14/18. Follow up necessary upon job completion.

Great

Tom from Lubbock, TX

Frank was very pleasant and did a very professional job

Great service. Best in Lubbock

Debbie from Lubbock, TX

Wonderful. Prompt. Friendly. Informative.

Very good service.

Barbara from Lubbock, TX

Service man very courteous and good at explaining what he was doing.

Great service

Hms from Lubbock, TX

It was good he knew what he was talking about

Great service from BTACe employee!

George from Lubbock, TX

It is always great to have BTAC help us sort out our plumbing problems!

Great service

Latasha from Lubbock, TX

Cory was very professional and friendly and he did a awesome job

Great job

David from Lubbock, TX

Bathroom sink Re-install/comode leak

Dave from Lubbock, TX

Jeremy is an excellent craftsman.

Nice job

Brent from Lubbock, TX

Nice job

Brent from Lubbock, TX

Best Service and Amazing Techs

RD7 from Lubbock, TX

Thank you Frank for the Awesome job you did for our Headquarters building!!! You got us back up and running in no time and we appreciate the detail work you do for us!! Always nice and professional and a great guy! Thank you, job well done!

Great service!

Brittney from Lubbock, TX

David does a great job communicating with leaders in the building as well as our Property Management Team Member.