Very happy with service

Richard from McKinney, TX

Great service. Very professional. Kept me updated on progress.

Community Best - Excellent Service

Kildare Family from McKinney, TX

Great Work! Flexibility in timing to complete problem. Very efficient and great customer service.

AC work

Robert from McKinney, TX

Bryce,and Bryan very efficient and professional. Thanks Burnside

Outstanding Installation

Otis from McKinney, TX

Excellent service. Everything you expect and more. Quick and thorough.

Excellent Service

Rosemary from McKinney, TX

It was a day long process, but the entire team went above and beyond to meet our satisfaction. We were more than satisfied. Every major and minor detail was well thought out and taken care of beyond both our expectation and satisfaction. We have been Burnside customers since 2001, there’s a reason why we’ve been a customer for over the years and we experienced it fist hand with our new AC system installation.

Excellent Services

Demeteriss from McKinney, TX

The Burnside Team went above and beyond to get the job done. This was a complete unit replacement with duct work and additional return units added. I would recommend them anyone in need of A/C work. Hands down sn awesome experience. Thanks Burnside

Excellent

Dee from McKinney, TX

Excellent Service

Bill from McKinney, TX

Jason has been fantastic in advising us on the issues with our AC and heating systems. He’s incredibly knowledgeable and takes the time to explain the problems in detail, along with what steps we need to take to fix them. His expertise and clear guidance have been invaluable in ensuring our systems are running efficiently. Highly recommend him for anyone needing help with their HVAC systems!

Repair service good, but customer service not good!

Ben from McKinney, TX

I called Saturday pm at 8:05. Answering service said they turn off phones at 8. Told her message on thermostat says heat pump not working - code 434. She said someone would call Sunday morming after 8. No call. No call Monday am. I called and was told someone could come out, but gold star program had expired, but she would discount call. Was never notified gold star had expired. We have been customers for almost 31 years and have had gold star since it started. I think we deserve better customer service than we received!

Your entire staff is excellent! They represent Burnside A/C exceptionally well! You should be proud of them.

Dan from McKinney, TX

You installed two new Lennox A/C units for me in 2023. Then on January 13, 2025, you installed two new Lennox furnaces and a new thermostat for my upstairs units. You had installed a new thermostat for downstairs in 2019. Again, great service!

Excellect Service

Kevin from McKinney, TX

HVAC Service

Terry from McKinney, TX

Great Service

Great service! Informative employees

Diane from McKinney, TX

Hector & the team answered all of our questions and walked us through the experience. Great job!

Excellent experience

Todd from McKinney, TX

Darryl was excellent! He took care of our heating issue and was a total pro. Great personality and a great person.

Excellent Service

William from McKinney, TX

Eric did a very thorough job checking out our system. Definitely recommend him. Hope to use him again.