Technician Joseph Yezierski went above and beyond to repair my back up generator that had been damaged by lightning strike. He even kept working under a big umbrella as thunderstorms with pouring rain rolled over the area. I was concerned for his safety but he carefully and with a watchful eye on the weather kept on working till the system went operational again. He also was very helpful in answering my questions and showed me things and technology to better understand. Joseph instills great confidence and he demonstrates a genuine interest to address the customer’s (me) concerns. A five star rating is doing injustice to Joseph; he deserves six stars and a raise!!
