I was thoroughly pleased with the service provided by our Carolina Heating Service tech, Bob Johnson. He phoned as soon as he was available and enroute; showed up soon afterwards; and identified and fixed the problem right away. I'm pleased, not only with Bob, but also with the company which I think provides superlative customer service.
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I think the service installation call for our Aprilaire Humidifier was handled expertly by Joseph. He arrived on time, even a few minutes earlier than expected, and began work right away. He answered questions, and provided an excellent overview of the operation of the new system. Totally professional, quick, and friendly.
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