This gentleman performed excellently and identified a possible future leak problem which he referred to the main office for follow-up. A pleasant and customer focused individual.
Consummate professional. Austin is the best employee you have we always asked for him by name he gets the job done he’s professional trustworthy he never misses a beat he gives great advice answers all our questions absolutely one of the best the best guys we’ve ever had work on anything in our house we are so grateful for Austin
Professional, courteous, on time, clean, polite, knowledgeable all the things that I expect from Carolina Heating
Love your business
Service was great and very thorough, technician was very knowledgeable and helpful. Overall excellent service visit
Carolina Hetings preventive services are well worth the cost. Helps keep my invoices from Duke Energy at low level and have had no malfunctions fron Water Furnace unit.
Technician called to confirm he was on the way and then he arrived on time. He went straight to work and completed his work quickly and efficiently.
The tech was very knowledgeable, he knew what was wrong with my unit and I was given a couple of options which was great!!!! He completed the service in a timely matter. I paid him, shook hands and he was off.
Answer all questions asked and very knowledgeable about A/C unit’s.
I was disappointed that the technician who was sent was not qualified to work on my Water Furnace geothermal system. He had to call his manager to get instructions. Otherwise, he did a great job.
HVAC AND GENERATOR MAINTENANCE
22kw generator install