Mario and his partner not only showed up on time, but much to my surprise, they showed up on a day where it absolutely poured rain just about every minute they were here. These two men got after their work as if the sun were shining on a typical Carolina day. To say I was impressed wouldn’t do justice to the job they actually did. Not only did they work under literal Tropical Storm conditions, Mario made certain I understood everything about my newly installed Generac and patiently walked me through with his answers for any question I did happen to come up with. In a day where we hear an awful lot about the fall of customer service I’m hear to tell you these two men assured me it’s still alive and well at Carolina Heat Service. Hats off to you guys Mario and I hope you’ve finally dried out. Thanks for your work ethic today, Fieldin Culbreth.
The rep was polite, explained everything and did a thorough job
Austin was very through, made several good suggestions and did a great job completing the service.
Everyone was so friendly, kept us updated on the time he would be there. Awesome service
Austin was professional and personalbe. A good man to have on your team.
Austin checked all of our units including the thermostats and provided advice and recommendations on improvements for consideration.
Austin arrived on time and ready to work. He did a great job with the standard service and noticed an additional issue which he promptly repaired. Overall, very pleased. Thanks.
We were pleased with the prompt response and follow up on our request. Service was courteous and efficient.
Carolina heating will be highly recommended to others.
Installed 24kw generator with 200 amp ATS ,Mobile link monitor and 3 SMM’s
Generator/HVAC maintenance