Joseph is earnest and customer focused. He endeavors to be transparent and educational with customers. Very professional, conscientious (wore mask!), and projects competence.
Steven Tibball was at our house for many hours yesterday. He had a long list of things to check...the set-up on two new air conditioners, routine inspection and service on four units, thermostat issues, damper malfunction, filters etc. Steven is a fine communicator, explaining clearly every item addressed. I am severely hearing impaired, but his speech is very clear and easy for me to understand. He’s the kind of service tech who leaves you with confidence that all is in good hands, reflecting very positively on Carolina Heating. Love to have him back any, or every time.
Jason kept in touch with us about when he would arrive for our spring/summer maintenance and was knowledgeable and efficient. Because this was scheduled during the Covid pandemic, I appreciated that he wore a mask. He had been here before and remembered the details of the previous service.
Service technician did a very complete and through service. His attitude and professionalism showed, His knowledge and willingness to explain and informed me is outstanding. I am impressed.
Austin is fantastic! He knows what he is doing and very efficient. He is well mannered and very kind. Great to have him service my AC !
I appreciate how friendly the staff at Carolina Heating was and for coming to my home on a Sunday.
I am so pleased that I can experience the excellence I did when working. Your team is professional at every level!!!
Dehumidifier installation 2
Cooling PTU /GENERATOR INSPECTION
Psi and ptu