Austin had been servicing our units and we could be happier. He is thorough, and he always explains his findings. We feel comfortable trusting Austin and Carolina Heating with our investment.
Provided service with explanations. Explained recommendations with no pressure to purchase. Very personable.
Austin is wonderful! I have had him for service for several years. He is courteous, friendly and experienced!
He said the blower wheel needed cleaning. I wasn’t happy with the price to clean. I think this should be something added to the maintenance checked and cleaned at least once a year.
Austin did a great job performing maintenance on our HVAC unit.
Joseph performed the regular maintenance on my HVAC units today. Joseph cleaned and examined coil, exchangers, etc which I had never seen cleaned. He was extremely courteous, explained everything exceptionally asked for any questions throughout the service. His professionalism and knowledge was quite impressive and refreshing.
Joseph came to do a follow-up job from a new installation and spotted an unrelated problem causing me trouble I was unaware of. Saved me a lot of grief. Sharp technician.
System not cooling
1 System Cooling PTU
3 SYSTEM COOLING PTU