Joseph performed the regular maintenance on my HVAC units today. Joseph cleaned and examined coil, exchangers, etc which I had never seen cleaned. He was extremely courteous, explained everything exceptionally asked for any questions throughout the service. His professionalism and knowledge was quite impressive and refreshing.
Joseph came to do a follow-up job from a new installation and spotted an unrelated problem causing me trouble I was unaware of. Saved me a lot of grief. Sharp technician.
he did and excellent job Just wish the routine service had been as thorough and would have prevented a lot of problems
Joseph is earnest and customer focused. He endeavors to be transparent and educational with customers. Very professional, conscientious (wore mask!), and projects competence.
Steven Tibball was at our house for many hours yesterday. He had a long list of things to check...the set-up on two new air conditioners, routine inspection and service on four units, thermostat issues, damper malfunction, filters etc. Steven is a fine communicator, explaining clearly every item addressed. I am severely hearing impaired, but his speech is very clear and easy for me to understand. He’s the kind of service tech who leaves you with confidence that all is in good hands, reflecting very positively on Carolina Heating. Love to have him back any, or every time.
Jason kept in touch with us about when he would arrive for our spring/summer maintenance and was knowledgeable and efficient. Because this was scheduled during the Covid pandemic, I appreciated that he wore a mask. He had been here before and remembered the details of the previous service.
Service technician did a very complete and through service. His attitude and professionalism showed, His knowledge and willingness to explain and informed me is outstanding. I am impressed.
Austin is fantastic! He knows what he is doing and very efficient. He is well mannered and very kind. Great to have him service my AC !
I appreciate how friendly the staff at Carolina Heating was and for coming to my home on a Sunday.
3 SYSTEM COOLING PTU
Air handler change out
PSI / COOLING PTU
Install Back Plates / System operating in heat during call for cooling
Back Plates and COOLING RUNNING HEAT
WATERFURNACE EVAP Coil Replacement
Dehumidifier installation 2
Cooling PTU /GENERATOR INSPECTION
Psi and ptu