Austin was great spent time explaining all the service items that would be done. Found some issues and was able to fix them right away. We have a service contract with Carolina and it is worth every penny
Steve Tibball performed our fall/winter maintenance on our 2 heaters and generator along with my son's heat pump just down the road. He did an outstanding job and was extremely thorough and explained the maintenance process in terms even I could understand. He is a great asset to Carolina Heating and would hope he is the technician when our next maintenance is performed or in the event of a needed repair.
Terrific technician, thorough and personable
He discovered a broken part; told us about the issue & the price. It was replaced immediately!
He is very professional in his presentation and exhibits thorough knowledge.
It was great meeting Austin. He arrived when he said he would be here. He was very professional at his job and answers all our questions. He explained what needed to be done and why. He also gave us suggestions on how to optimize the heating and cooling of our system. Austin also gave us info on other services Carolina heating and air has.
Steven Tibball did an extremely comprehensive fall service of our HVAC system. He took the time to explain all the things he checked and answered all our questions. We have a large home with 4 water furnaces for our geothermal system. Steven was here for nearly four hours. Friendly, courteous and very customer focused.
22kw generator start up
38kw gen install, 200A ats, subpanel install, move circuits from meter panel to new sub panel, redirect feeders from meter to new sub panel, run new SER from utility meter to ats utility incoming, run conduit and wire to generator, test and collect.