Brian was thorough and informative. He knew what he was doing and went right to work. Very satisfied and hope to be able to request him on my next call.
Alex was knowledgeable, friendly, explained what he was doing as he went along and was great answering any questions or concerns that I had!!
Alex was very friendly, helpful, and didn’t leave until the job was finished properly.
Bob and Jay put in a 12 hour day for installation. They were amazing! All business, low key and answered any question(s) I had for them. Great team - truly professional
George was extremely professional, as well as pleasant and very personable. He was knowledgeable, answered all my questions and trouble shooted until the issue was resolved. He has excellent customer service skills and is an asset to your department and company!
This was a tune up service call. Abdul was efficient, thorough and courteous.
Abdel Nouirja serviced my HVAC unit today. He was professional, friendly, and knowledgeable and performed this task safely, and he kept me informed about each step of the process. Furthermore, he cleaned and vacuumed the area which I appreciate greatly. Thank you, Abdel.
I am a property manager for a man that owns 25 homes across the country. I deal with a lot of service providers on a weekly basis. There are some that want to finish quickly and leave ASAP, others that are just plain bad at their job. Then there are technicians like Stefano. Although I did not like to hear his diagnosis I felt confident in what he was telling me. I could tell immediately that he is knowledgeable and was willing to look over the unit in a thorough manner. Although this particular call was personal and not work related Stefano would definitely be the person that I request to come out for future work. Please be good to him. From a customer point of view he has the qualities I would want in every teach that come out.
Eric was excellent ! He explained everything that was needed-and why. He was very knowledgeable and serviced my AC unit thoroughly and timely. He made sure that all my questions were answered and provided info on scheduling future visits.
Eric explained all that he was doing and why. He was thorough, professional and courteous, and caused no interruption to me. At least a few times, he asked if I had any questions or concerns… this I really appreciate. Thank you, Eric.
Joe was a knowledgeable and complete professional. He took time to explain everything he was doing and to make recommendations for the future. I feel very confidant about the operation and safety of my furnace