We have been using Central Cooling and Heating for 12+ years and they never disappoint. We have had some issues with our second floor heat zone so today they came to diagnose the problem. Basically we have an old house with not optimum heating configuration. Joe LaChance laid out several options that might remedy the issue. We will weigh our options and have Central do the work. And I will request Joe for the job. Additionally, I appreciate their promptness .. they make an appointment and keep it!