Professional and friendly service. Thank you!
Good service as always. Just so you know the annual increases in the service plan are pretty steep and it is certain point we probably won’t sign up. That said you guys are a great company
On this cold and snowy day, I was upset about a problem with my heat. I spoke with a lovely and helpful person in your office. Adrianna. She was very polite and helpful. We set up an appointment and I felt much better when we ended our conversation. Central Cooling is very lucky to have her dealing with frantic people.
Among the covid mayhem Central Cooling and Heating (CCH) of Waltham exceled in delivering friendly and prompt service on a challenging heating unit replacement. Given there was a small area to put a properly sized unit we could not have been more impressed with the team’s re-engineering solution. Prior up to the contract with CCH, we interviewed a few other local HVAC companies who were certainly friendly and professional but lacking in what CCH’s staff brought to the table. We immediately noticed how direct and honest CCH was about our HVAC situation and their ability not to over or undersell a solution. Rather, they focused on what was necessary to properly heat and cool our home resulting in quality decisions. While other companies were happy to replace what was there, CCH identified and provided three key replacement improvements which have dramatically improved our home’s comfort without breaking the bank. Our initial confidence grew with the sales team interaction and mechanical assessment of our home. There analysis identified gaps no other company identified or discussed. In comparison to other contractors, it was evident CCH was going to become a trusted partner for our ongoing HVAC needs. Our main installers were Mike and Cecil and you could not have asked for a better team. They were patient, on point, and rework was not part of their makeup. We were impressed with their knowledge and quality of craftsmanship. They were the perfect duo in providing down to earth instructions to run the new unit with more options than we were used to. Finally, we had electrical issues with the prior install that were identified and resolved to code which likely would not have been done with other providers. One of the systems designers, Jonathan, was always available to answer questions before, during, and after the unit’s installation. He even helped with additional unit performance changes really optimizing the full install. This is the kind of support and dedication we think any homeowner would prefer. We look forward to future servicing of our HVAC system by Woburn’s Central Cooling and Heating and encourage others to consider their services. Best Regards, Debra
The installation team were professional, courteous and offered updates throughout the installation. Excellent experience from the initial consultation.
David Gaunt was extremely knowledgeable and informative re what he was doing and info on our system.
Gas Furnace Replacement
New HP install. Green speed
Ductless mini split installation
Ductless mini split
New Air Conditioner Installation
Ac tune up
Ac tune up
Replacing furnace and condenser with existing steam humidifier
Two Gas Furnace Replacement
Two boilers replacement
Air conditioning replacement