I can’t say that I’m wowed by the service or experience. The appointment was to service my heating unit, but he spent most of the time telling me about other problems that “he” could fix/repair for a fee. Including telling me he checked my fireplace and it was safe to use, BUT, if I want him to service it, that’s something he can do. Also, he could add insulation to my attic. He said he fixed something on my water heater, but couldn’t tell me if it was causing a problem with water temperature. When I asked about the heating unit, which is why he was here, he was done in less than 10 mins. He never turned on the thermostat or checked the temperature in each room. I asked about rinsing the unit, he said that’s only done in the spring. Hhhhmmmmm I don’t know if my unit was actually serviced. If all of this is a part of the normal inspection, then it should have been explained at the time of the appointment. I felt like I was being oversold because I’m a single female.
George was very professional on time and excellent to work with
Are Review Title and Share your opinion different or the same...nothing bad to say...my experience was exceptional
Very polite and explain in detail
Springtime HVAC Repair for a residential customer near Castle Hills. Came out on service call for upstairs unit. Found: Very dirty 16x25x1 upstairs unit. [Can use 16x25x4 filter instead of 1 inch] Very dirty 20x25x1 downstairs unit. [Can use 20x25x4 filter instead of 1 inch] Very dirty condenser coils for upstairs and downstairs units. Bad 35/5 run capacitor on unit 2 downstairs unit. Bubble tested high side and found leak at shradder valve. Need to pump change filters, clean condensers, pump down unit and evacuate, change valve stems, pull vacuum on unit, release refrigerant and charge unit up with 410a to correct pressures. No surge protection on units incase power surge will damage your motors or control boards or even a compressor. No IAQ (air purifier) for indoor air quality.
Springtime HVAC Maintenance for a residential customer near Highlands. Upon arrival performed a one system maintenance checking cooling, starting with indoor unit, checked electrical, mechanical and safety components, checked filter and static pressure. Everything checked out good. Found return plenum a little dirty, checked outdoor units pressures, amp draws and capacitors. Everything checked out properly, washed outdoor coil. System is operating properly at this time.
Springtime Air Conditioning Repair for a residential customer near Village At Prestonwood. Came out on a 4 system maintenance today Checked pressures checked temp splits changed filters cleared drains checked bearings checked blades checked Amp draws checked electrical connections checked run capacitors checked contactors checked thermostats checked duct work checked insulation checked Found Unit condenser Lennox ending 4832 has bad 35/5 run cap Unit condenser Carrier ending 3794 has bad 80/10 run cap No surge protection No IAQ (AIR PURIFIER)
Springtime Air conditioning Maintenance for a residential customer near Primrose Park. Came out on one system maintenance Checked run cap checked contactors checked Amp draws checked blades checked bearings checked drain line checked electrical connections checked temp split checked pressures checked filter Unit is properly working at this time with no issues. Installed 2x20x25 filter during visit. Recommendations Surge protection Uv air scrubber (IAQ)
Provided and estimate for HVAC replacement to a homeowner in Carrollton. Gave estimate to replace pancake unit, 2 ton HVAC system.
Upon arrival Jeff explained the issues with the water heater and that heâ€™s had to relight the pilot three times since Christmas. Inspected water heater and found combustion area clean and pilot was on. Turned up water heater to turn burners on and flames lit. Flames were a blue color. Checked flu pipe and noticed a little gap on the roof flashing. Left pilot flame off for ten minutes and tried relighting pilot. Pilot relit and water heater is working properly at this time. Jeff wanted to flush the water heater, connected hose to water heater and opened valve, flushed water through heater for 10 min. Water was pretty clean.
Performed a three system maintenance checking heating. All 3 systems are straight cool air handlers with electric heat. Checked electrical, mechanical and safety components. Checked amp draws, heat strips. Changed all three 20x20x1 filters. Systems are operating properly at this time.
Performed a one system inspection checking heat. Checked all electrical, mechanical and safety components. Cleaned flame sensor, checked filter. Checked 1st and 2nd stage heating. Checked amp draws. System is operating properly at this time. Homeowner wanted pressures looked at, checked refrigerant pressures and they were good.
Performed a two system maintenance checking heating. Checked inside furdown units heat strips, blower amps, capacitors, electrical and mechanical components. Then checked outdoor units pressures, capacitors and amp draws. Found that the upstairs unit has a bad capacitor and start assist for the unit. Compressor wonâ€™t run without parts being replaced. Homeowner wanted to hold off on repairs for now.
Performed a one system maintenance checking heating, checked electrical and mechanical components, heat strips, blower amps, tested emergency heat, checked pressures and amp draws. System is heating properly at this time.
3 Ton Heat Pump
Upon arrival found system upstairs Not cooling. Checked inside unit and found everything operational, checked filter and it was good, checked outside unit and found that it was low on Freon. Homeowner wanted to just add Freon, recommended replacing condenser and coil or replacing whole system. Added 3lbs of R-22 to system to bring pressures up. System is cooling at this time but system is running on borrowed time and is prone to failure.
Upon arrival found systems Tstat off again. Checked drain line and found it dry. Drain pan was full. Removed water out of drain pan and let system run to produce condensation. Noticed that water was also piling up in the back corner of evaporator pan. Checked units level and found it leaning backwards. With approval cleaned evaporator coil and re-leveled air handler. System is now draining properly and could see the water draining.
Upon arrival found master bedroom unit display saying that it canâ€™t communicate with indoor. Seeing that the Tstat and indoor unit is the only thing communicating checked wiring between hub and display and found it ran next to high voltage and all non-used wires not grounded out to a common. While beginning repairs homeowner stated that she needed to leave. Spoke with office and found they will reschedule the call to complete Upon arrival moved low voltage away from high voltage and daisy chained all unused wires to the common on the furnace. Reset unit and system is still having communication errors from the hub. Hub will need to be warranties out. Ordered hub through Lennox in Allen. Service fee waive due to being a callback. Due to not having any s30 hub, emailed Lennox info to maybe pull a hub out of a new s30.
Master bedroom stat wasn't communicating with zone hub. Reset unit and fault dropped out. Found wire at zone damper broken and not making good connection. Cleaned up wire and reconnected. Zone ductwork is insufficient. Zones are too small and duct to master bedroom is too small Tobe it's own zone. Recommend a ductwork audit to take some time and map out ductwork for master suite area or see if it's worth just disabling zoning. Low Voltage wires seem to be getting interference from high voltage. Couldn't find lennox module for master bedroom unit. May need to reroute low voltage wires or pull new.