Overall Experience
Quality
Price
Convenience
Really appreciate the work and service you guys offer. You are very helpful. Thank you so much!
Overall Experience
Quality
Price
Convenience
Really appreciate their work. Professional, on time, quoted for a couple of upgrades. Took care of business and was friendly.
Overall Experience
Quality
Price
Convenience
Checked amp draws on inducer fan motor and blower motor, cleaned flame sensor checked air filter, checked safety devices, checked heat exchanger it was good, check igniter, Custer asked me to look at gas fireplace and stated that is not been working and would like someone to take a look at it
Upon arrival found system coming on but not cooling, checked outdoor unit and found the fan running but compressor not. Checked capacitor and found it not giving a reading on the compressor side. Lee had supplied the capacitor, changed capacitor and compressor came on. Checked amps on compressor and it was pulling 10.2/20.8. Checked Freon levels and they were good. System is now cooling properly at this time.
Upon arrival ken had stated that the outdoor unit was making a loud noise in the later part of the day and now it’s not. Turned system on and tested both first and second stage unit made no noise. I did pick up a slight rubbing noise coming from the bearings of the condenser fan motor. Disconnected compressor and ran just fan motor. When motor would cut off you can hear the rubbing. Amp draw was slowly creeping up as motor ran. Once the sun comes across that unit and heats the fan motor up the bearings start making the noise. Recommended replacing the condenser fan motor under warranty. Sent estimate to ken.
Upon arrival found system somewhat cooling. Checked inside unit and found everything operational. Noticed that the home needs more attic insulation. Checked outdoor unit and found pressures low, gave recommendations on what we can do next. Homeowner wanted to recharge system. Added 4lbs of 410-a to system to bring pressures up. Recommended a leak search and refrigerant had the potential to leak back out. System is now cooling properly at this time.
Performed heating tune up, customer signed up for chrome via annual
Performed tune up of heating system. Inspected filter, venting, and other components of heating system. All is operating properly at this time.
Completed a one system diagnostic. Found system empty on Freon. Customer doesn’t want to do anything at this time.
AC tune-up and summer preventative maintenance.
Returned to customer home to sign paperwork on new system recommended Lennox air conditiioning unit.
Heat load and quote on new system recommended a Lennox air conditioning unit.
