John was very personable and did a fantastic job
With the Texas storm, I received a fast response and had an appointment immediately. The service tech was very knowledgeable and honest with his service!
John was very professional, quick and knowledgeable about what needed to be repaired.
Furnace went out on the coldest day of the year. I called for assistance and their customer service manager booked a appointment for same day service. They repaired the unit and changed the filters. These fuys are the best. Thanks Chrome.
Installed Nest thermostat, checked temp split, checked charge by superheat and subcooling, replaced client provided air filter, amps on compressor, ensured system was clean
Rats ate thermostat wire ... wire needs to be repaired but they would like to address pest problems first and also become a Chrome member.
Upon arrival door was off of inside furnace. Placed door on and power came to unit and everything worked properly.
Cleaned outside condenser, checked temps, replaced customer provided filters, ensure cooling was working properly. Mold buildup on pipes, cleaned with bleach and suggested UV light install.
Replace capacitor and Fan motor
Upon arrival air filter dirty and replaced. Unit calls for cool. Outdoor fan motor on condenser is bad, recieving power but not spinning, needs to be replaced, estimates attached.
I find the unit a touch low on charge, we will need to perform either a high pressure leak check or add dye to the system and try to uncover the leak. I will reach out to the customer on pricing.
Changed out one client provided filter and one of our Aprilaire filters, everything else checks on on temp differences and is clean in working order
Error code 434 on downstairs thermostat only, may be faulty thermostat hub needing replacement, unit calls correctly while here, possible warranty check Refusal to pay 89.00 service fee, checked with Michael, said not to worry about it and he would handle it
Air filters clean. Condenser coil clean, electric components working well. Supply and return air diff consistant between 15 and 20 degree difference. Everything checks out in ship-shape condition.
Completed 5 system matience, front office has a fuse that was tripped. After reseting the fuse unit was cooling. All units are covered in powder. All filters were changed, drainlines were blown through and cleaned. Pictures attached
I found outdoor unit locked out, and customer states that it has not worked properly since the storm. I went through unit and reset power. System is operating properly.
elite series 2 stage condenser and SL280 2 stage furnace operation to maximize energy savings. This will also include a 10 year parts Includes reworking ductwork off current downstairs furnace and adding supply grill downstairs to help downstairs unit. All electrical and roofing work that will need to be done for the new furnace and condenser. Adding UV lights (Air Scrubber) to both up and downstairs furnaces. This will purify air within the home, by killing allergens, bacteria and viruses as well as keeping units clean inside.
I found outdoor unit not running, after extended diagnostic I found wires had been chewed in the outdoor unit. I was able to repair wires and unit is operating normally.
Completed 2 system spring maintenance. Added equipment to our system, checked heating operation, amperages, filters, voltages and cleaned the condensers. Both systems are 2018 and are functioning properly at this time.