Overall Experience
Quality
Price
Convenience
Josh provide info on the system as he was checking the heating system.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Representative was clean and friendly, feet covered in and out in about 30 min.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our A/C started warming up, They were here in about two hours, we have used CHROME in the past and were glad that they sent someone we had seen before
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dispatched to down thermostat. U it is out install September of 2019. Customer doesn't have matience agreement. Thermostat was black when I arrived. Customers stated that they had a power outage for a second and the thermostat just went out after he reset it. Thermostat isn't under warranty because of power surge. I installed the old thermostat on the wall to get him heating. And gave estimates for replacement and membership. Unit is working properly upon departure.
Dispatched to downatairs thermostat not calling for heat. Upon arrival downstairs was heating just fine. Customer explained that it is more of an intermediate problem that sometimes randomly he doesn't heat the thermostat click and call for heat. But after reseting the thermostat it works. I checked wiring and voltages to the thermostat and attached to the board. Although there are several problems with the furnace (23 years old) none that would pertain to this specific problem. Quotes attached. Customer had a 10% off coupon off of the website
Completed one system matience. Unit is 13 years old and is R22 refrigerant. Unit has several components that look to be worn out. But until major repair bill presents itself they are going to run the system. System is safe to operate.
Completed estimate for 4 ton complete system changeout with estimates for 85% furnace
Completed one system fall matience. Unit is electric heat. Tested heat strips, blower motor, capacitor and delta T as well as safety switches. Unit is operating properly at this time. Filter needs to be changed 20x25x1.
Pulled toilet in bathroom, ran sewer snake down toilet drain until water level receded. Tested sinks and toilets. Drain is working properly at this time
Completed one system tune up. Sysyem is 10 Yeats old and is in great condition. Unit has 2 UV lights, is clean inside and out. Unit is operating properly and safe to operate at this time.
Installed 3 lavatory sinks, also changed out kitchen sink. Tested all sinks are working properly.
Completed 2 system fall matience Downstairs unit is 1 you, upstairs furnace was installed July 2020. Both systems are operating properly. Tested motors, safety switches, checked filters ect.
Completed one system matience. Offered customer chrome club membership for regular matience. Customer declined at this time. I cleaned inside of furnace, flame sensor. As well as tested motors, and safety switches. Furnace is 4 years old and is operating properly at this time.
Completed 2 system lennox fall matience. House has a 3rd unit Kenmore that was not checked. I offered to add it onto the matience program and customer declined right now. Both lennox furnaces are operating properly at this time. I tested amperages, safety switches, operation. Also changed filters as well.
Customer just had a drain plug that needed to be put back in after disassembling. After reassembling sink plug i water tested and sink is running properly at time of departure.
Performed heat check on furnace, tested safety switches, checked flame sensor and control board, as well as the blower motor, wheel and capacitor. Unit is operating properly at this time.
Completed plumbing inspection. Water heater is about 6 years old. No leaks or loose connections found. Pictures attached.
Completed 1 system matience unit is over 20 years old and has major problems, several signs of failure in system. Replacement is recommended. Estimate is attached.