Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Josh provide info on the system as he was checking the heating system.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Representative was clean and friendly, feet covered in and out in about 30 min.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our A/C started warming up, They were here in about two hours, we have used CHROME in the past and were glad that they sent someone we had seen before
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dampers were adjusted customer was satisfied with pressure coming out of Supply registers.
Unit not cooling. Found burnt and shorted wires coming from main line voltage from breaker inside the air handler. Need estimate from electrician sent to possibly replace oversized fuses in fuse box and run new wire on 120v through house to air handler. Wires capped off to prevent more sparks and shorts
Reset controllers to water heaters. Scheduled recirc times.
Replaced customer provided air filter. Checked temperature levels on supply and return, at optimal levels. Thermostat correctly calling for cooling/heat. Condenser coil has some dirt and grass buildup and was cleaned off.
Repaired 2 1/2 inch water lines cold side in kitchen outside wall behind cabinets.
3 Navien tankless units error code 110. Cleaned water filter on each unit. Reset units.
I found fire suppression system has burst in garage. We will find price and availability on cpvc and return to fix when emergency repairs are taken care of.
I found 3 leaks in water line, Repaired leaks on copper water lines.
I find 3 handles leaking water, will need replacing when Aaron can come out.
Dispatched to master bedroom not running. Upon diagnostic I found that the fuse was blown in the furnace. After replacement I found that the wire was bad and not sending any signals to the furnace. Customer needs a new thermostat wire. Scheduled for tomorrow.
Courtesy call, might have slab leak. Customer will call American leak detection.
Dispatched to no heat. Upon arrival units were both working properly. Checked operation and air flow throughout the house everything was functioning properly. Recommend filters and matience for both systems.
Dispatch to unit not keeping up with set temp. Upon arrival customer stated that Friday-Sunday (freezing temps) the downstairs furnace wasn’t kicking onto 2nd heating stage on its own. I checked complete system heating elements etc. and furnace was kicking up to 2nd stage without a problem. Currently 71 downstairs and furnace is operating properly.
I found old York rooftop unit working intermittently, I cannot tell age of unit as the nameplate worn off. I will try and contact york technical support and see what info they might have. Unit is running at times.