John was our service tech and he serviced the AC/Heating units. John noticed that we have a lot of air purifiers and he a suggested a UV air filtration system for cleaner air in our home. He was very knowledgeable and helpful. I’m always happy with Chrome Heating,Air and Plumbing service.
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Staff is great and hard working but one of my bedrooms isn't cooling and main door on unit doesn't snap shut..
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Overall Experience
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Overall Experience
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Convenience
Good price was offered and also received Costco benefits. Installation was professional and smooth. I would recommend Chrome to friends. I had two complete Lenox systems installed replacing original units and both are running great. Thank you Ron (sales) and George and crew ( installers) for all the great work you did.
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Ray is a very nice guy,quick and to the point just the way I like it.
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Recovered refrigerant from system. Removed dryer and txv. Installed new txv and brazed in new dryer. Pressure tested system with nitrogen, disconnected evaporator coil from furnace, hung new straps, moved evaporator coil over 8", built/installed transition between furnace and evaporator coil, taped of duct connections, leveled off unit, mastic sealed evaporator and furnace, pressure tested system with nitrogen, pulled vacuum on system, weighed in 410a refrigerant into system, reset unit, reconnected drain line to evaporator, ran system through cooling cycle and tested system. Unit is operational at this time.
Contaminated refrigerant, bad filter drier. Need to recover refrigerant, purge system, pull vacuum, replace filter drier, recharge. 10 YEAR PARTS AND LABOR ON THIS SYSTEM
Did spring maintenance, found low refrigerant in one unit. Charged by superheat. During fall maintenance if it's low be prepared to do a leak check. Also accidentally stepped through the ceiling. Need to schedule drywall repair.
Dispatched to no heat. Upon arrival unit was heating. Caretaker said that the bottom breaker in the air handler was tripping. Upon inspection the lug nuts securing the wires were loose. We tightened the connections and ran through the system to make sure there were no further issues. No other issues were found. Unit is still heating upon departure. Didn't charge service fee.
Dispatched to unit not working. Uoon arrival unit was working properly, customer stated that that the thermostat lost power Sunday and returned today (Wednesday) prior to my arrival. She had used the air conditioning Sunday and I believe triggered the float switch. I blew out drain lines and rewired float switch to only cut off heat pump. Unit is working properly upon departure.
Dispatched to unit not heating. Fuse was blown. After extensive diagnostic with coleman tech support. We diagnosed a bad defrost board. I installed a new defrost board and rewired the entire system.
Completed two system fall matience. Both units are 3 year old lennox units. Both are operating properly and safe to operate at this time. Pictures and report attached.
System wasn't running at all upon arrival. After diagnostic inside unit wiring was a mess and low voltage wires were touching and blew the fuse. After replacement of fuse and repairs of wiring unit is running properly.
Completed 2 system fall matience on 4 year old lennox units. All heating elements, and safety features are working properly at this time. Left estimate for UV light for whole home air purification.
Completed one system matience on 19 year old American standard heat pump. Unit is heating properly at this time, including refrigerant levels. Unit is starting to have bacteria growths inside the system pictures attached. There is also a large amount of rodent evidence on top of and around unit. Attic is also low in insulation as well. Pictures and estimates attached. In addition to estimates I would recommend getting an exterminator out for the rodent droppings in attic. They will often chew through wires in and around your systems and cause problems/breakdowns.
