This company is a A++ rating in my book! Everyone is so friendly from the person who processes the payments to the person who books appointments to the person who serviced my A/C. Very satisfied customer! Their service plan is ideal for anyone not wanting to fork out a big chunk of money every six months to get the A/C and heater serviced! It also helps to soften the blow of costly repairs. They were able to come out the next day for our service and arrived promptly in the service time window. We love Classic Heating & Air!