Sam was professional, courteous and efficient. He presented me a few different options for the list of repairs I had. No pressure, I decided on the most imperative jobs and he set to work. He was quite quick to complete the job. I also liked that he wore slip on covers for his shoes as well as putting cover cloths on the floor and he cleaned up very nicely when the task was complete. Sam showed me the work areas and preventative measures to take with the connections to keep them in good working order. I am impressed.