Great service once again, explained everything, gave options, very personable.
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This company charges an exorbitant price where other companies will do the same job for much much less. Will never use these guys again
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Heinz is efficient and knowledgeable and very informative. Great company!
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Hello, this is Rodrigo Solis. Your tech John Fenning found the source of the leak and he recommended two options so it can be remedied. We will study the options. He did a great job.
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Clearview representative, Yamil, showed up at within about 30 minutes of my call, my Hot Water Tank had started leaking during the night or morning. He assessed the situation, told me I needed a replacement, I had to agree. We went through the information, instantly signed the 'paperwork'. Within a couple hours, Yamil had everything under control and replaced. I could not be more pleased with the response time or the quick result. Thank you!
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during the routine service check-up on the AC, Heinz noticed the relative humidity inside the unit to be too high and made adjustments accordingly. Hoping this makes the unit more efficient.
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Hwt 40 gal natural gas is old and needs to be replaced ,Return today July 15/25 to complete the work needed,job to do remove old hwt 40 gal natural gas,supply and install new hwt 40 gal natural gas,supply and install new hot and cold water lines connections,supply and install new copper water lines hot and cold ,supply and install new shutoff valve on the hwt ,complete installation,Remove old hwt from the job site,customer is satisfied with today’s service.
Arrived onsite as client would like dryer vent cleaned to prevent hazards After going through history found system was recommended to have full cleaning done so I provided multiple different solutions Client requested full system clean and sanitization scheduled for Friday sept 12 Deposit collected
Arrived onsite to clients home due to concerns with chimney dripping Check System does have chimney liner for water heater since provided a solution to replace liner and rain cap however I’ve made clients aware if this is an issue with flashing or shingles then the drip will persist Clients are going to have roofing company inspect roof before moving ahead with work Checked plumbing for any signs of leak and could t find any
Client called us out today due to hot water tank not working tech went out. Client has a power direct vented hot water tank approximately 12 to 13 years. Old gas valve has failed giving an error code 8 indicating flammable vapour sensors failed tech tried to reset gas valve error code persisted, tech test, tested final vapour sensor, and found that is well within manufactured limits And tried to reset hot water gas valve a second time still error code persisted. Tech made a few options to either replace gas valve or tech recommended replacement of tank. Tech will follow up tomorrow afternoon.
Client called us out today due to hot water tank not working tech went out. Client has a power direct vented hot water tank approximately 12 to 13 years. Old gas valve has failed giving an error code 8 indicating flammable vapour sensors failed tech tried to reset gas valve error code persisted, tech test, tested final vapour sensor, and found that is well within manufactured limits And tried to reset hot water gas valve a second time still error code persisted. Tech made a few options to either replace gas valve or tech recommended replacement of tank. Tech will follow up tomorrow afternoon.
Tech returns to get measurements for gas line
Arrived onsite as client is looking to add rough in for a new sink Plumbing for sink should be accessible behind washer and dryer Provided estimate to add water lines with shut off as well as drainage for new sink Water will have to be shut down for work to be completed Estimate does not include dry wall repairs No psi (commercial) Payment via e transfer
Switch to gas was not toggled to on Explained to client they will have new furnace smell as system has never fired Do not go into cabinet on cleaning with install as system is brand new and blower doesn’t require cleaning
Replace pump due to seizing Test and operate new pump now keeping up with pit Pump under warranty
Client called to have gas line moved for the barbecue to make it more accessible tech went out found client had corrugated gas line which is against code to run the barbecue. Tech explained to client the risks of running corrugated flexible line outdoors that it’s too easy to potentially puncture, causing a gas leak tech found a solution to run in rigid hard pipe and still provide the same amount of gas in the appropriate location for the client tech quoted work. Client declined for now, but will phone us back.
Arrive onsite as clients purchased matching pop up for sink and would like it installed Remove existing and install customer supplied pop up Test for leaks no more leaks present No psi at this time
Arrived onsite due to concerns with odor coming from bathroom vanities Potentially coming from over flows but does seem to have order in cupboard as well Provided solution for smoke test to try and find source of odor Clients are going to hold off on smoke test for now
Client called us out today to get a few quotes to install new humidifier, install water softener and to have ducts cleaned. Tech went out and had a look at add client system. Text down and spoke with clients on the work needing to be done and requested tech quoted work. Client has declined for now and need to plan for said work.
Tech came out to perform heating maintenance inspection. Tech tested the heating system: checked gas pressure, temperature, exhaust fan amperage test, blower motor amperage test, flame rectification sensor test, exhaust fan vacuum test and a combustion analysis. Furnace is in great working order. Client also requested a duct cleaning quote, Tech quoted work. Client thanked us for coming out today.
Arrived onsite as client wasn’t sure if softener is working and hasn’t had it checked Softener is operational but getting up in age so I’ve provided options to replace system as well as salt delivery Client will wait until system has an issue Home psi 70