Hienz came to do a routine check on my air conditioner. He was courteous, efficient, and pleasantly dealt with my dog barking at him. He carried my bag of salt for the softener downstairs which I was grateful for. All good. ,
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John answered all my questions and understood my concerns. His help is greatly appreciated. Excellent service!
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The technicians were prompt and efficient. They provided clear explanations to cover all questions. Excellent service!
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John did a great job and explained what was needed to improve my A/C units
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I called Clearview Plumbing today about a problem with my hot water tank that stopped providing hot water. Within a few hours, Heinz who had been here a year ago for a different issue, arrived at my house. He was professional, courteous, friendly and very knowledgeable. He informed me of the problem in a step by step manner…. He fixed the issue and I am very grateful. Over the years, I have been very pleased with the excellent service that I have received from Clearview… from Gordon who took my call today and from Heinz the plumber who was here in a very timely manner. I will certainly continue to use Clearview plumbing. An excellent company!
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Heinz was on time and pleasant to deal with. Much as I felt I couldn't afford to replace the furnace now, in the summer, he helped me see that with US tariffs on steel it would end up costing me more if I waited. The work is not yet completed but with the several years' history I have with Clearview, I expect it to be well done and working appropriately. On his two first visits, he arrived exactly on time! A sometimes difficult feat in Calgary!
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Very nice and professional. John came to do the estimate and gave me very detailed quote with all available options. Thanks.
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Great service once again, explained everything, gave options, very personable.
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Today I came to Joanna’s Elgin home to evaluate the 10 year old water heater. Joanna has explained that over the recent long weekend, the power vented tank stopped working and was giving error code 3 indicating a pressure switch error. They also found water around the top of the water heater. Darren cleaned the water up and reset the tanks and it worked for a few days only for the problem to return again. Eventually it got worse making a very loud noise and was shut off until I came today. Upon inspection I can see more water on the top of the tank. There are no leaking pipes or venting that could cause the water. This indicates there is a crack in the tank itself. I turned the system on and it fired right up and has been running for the past 20 minutes. Because there is a probable crack in the tank, I recommend replacement. The water pressure in the home is too high at 81 psi. This is deemed damaging to the plumbing system. There is a good quality water softener in place that is fully
Arrived onsite due to concerns with softening system Provided multiple solutions and client decided on removal and disposal due to condition Remove system and connect lines Dispose softener
Today I came to Rick and Alice’s Shaganappi home because the thermostat stopped working on Sunday. Upon inspection I found see the prestige thermostat was blank. Because the thermostat gets its power from the furnace, I checked the furnace and found the bottom door of the furnace was not in contact with the safety door switch. The screw was there however it was too small and fell out of the hole leaving the door open. I replaced the screw with a larger screw and the thermostat powered up. I tested the system on fan function and ac modes with no errors. Becuase Clearview was just here doing the annual maintenance on Friday, and Rick is a member with us, there is no charge for today’s visit. Should other issues arise, diagnostics will be required.
Today I met with Oleg at 2235 30 Avenue Northeast to evaluate the furnace and air conditioning system for replacement. Upon inspection I can see the furnace is 40+ years old. I did not have access to the roof but Oleg had a picture of the name plate for the existing r22 ac system. To replace the low efficiency furnace with a high efficiency system, the new furnace venting will run through the existing chimney. In order to do this, the water heater must be replaced with a power vented tank so both units can be vented with pvc piping through the existing chimney. If Oleg does not want to replace the water heater he can hire a roofer to create a new penetration for the furnace venting on the flat roof. The roofer will be responsible for making access and ensure there is a water tight seal around the new vent on the roof. Also, because the ac condensing unit is on the roof, a crane will be required to remove the old equipment and hoist the new equipment onto the roof. Clearview will arrang
Today I came to Neil’s Braemar street home becuase the bedroom area air conditioner stopped working last week. Clearview installed both ac systems 10 years ago and they are now out of warranty. Upon inspection of the unit I could see the contactor had burnt out. I showed the burnt out part to Neil and then replaced it. The system is running well now and Neil is happy.
Water pressure in the house is at 70 psi,hwt 40 gal natural gas,the main bathroom toilet appears to be leaking around the toilet base .customer have been presented with the options for the work needed supply,customer approved option #1 New wax seal,(no warranty),new shutoff valve (1 year warranty),job to do remove toilet ,remove old wax seal ,supply and install new wax seal ,supply and install new braided water line,reset back toilet,remove old shutoff valve ,supply and install new shutoff valve,complete installation.Customer is happy and satisfied with today’s service.
Return to site to replace toilet flange in upstairs bathroom Gain access through ceiling and found flange is completely broken out of drain pipe and wrong adhesive was used to fuse Cut 3” drain and replace with new abs Re seal toilet and test for operation no more leaks present Water supply system still having issues with air in system Softening was installed without check valve expansion tank Recommend replacement with proper install to prevent further damage to home and system at the least by pass to remove water hammer from air in system Home psi 65
Today I came to Joanna’s Elgin home to evaluate the 10 year old water heater. Joanna has explained that over the recent long weekend, the power vented tank stopped working and was giving error code 3 indicating a pressure switch error. They also found water around the top of the water heater. Darren cleaned the water up and reset the tanks and it worked for a few days only for the problem to return again. Eventually it got worse making a very loud noise and was shut off until I came today. Upon inspection I can see more water on the top of the tank. There are no leaking pipes or venting that could cause the water. This indicates there is a crack in the tank itself. I turned the system on and it fired right up and has been running for the past 20 minutes. Because there is a probable crack in the tank, I recommend replacement. The water pressure in the home is too high at 81 psi. This is deemed damaging to the plumbing system. There is a good quality water softener in place that is fully
Customer will like to clean the Main sewage line as maintenance,also the main kitchen drain needs to be clean and flush ,main bathroom toilet appears to be leaking around base of the toilet,men’s bathroom urinals are block and draining slow.customer have been presented with the option for the work needed .customer needs approval by the building manager,customer will contact clear view office.customer is satisfied with today’s service.
Today I came to Inverleigh Montessori School to evaluate the sanitary sewer after a back up. Amanda has explained that the sewer backed up over the weekend and they had another company out to clear the line. The other company found internal breaks in the pipe allowing root intrusions that caused the back up. They also found a piece of pipe that appeared disconnected in the parking stall at the rear of the building. Clearview replaced that section of pipe 4 years ago and Amanda was concerned that there was a problem with the repair. Upon camera inspection I found the repair is in tact and in good condition. The 1.5-2’ section was connected with ferncos and wax wrap. This can give the appearance of a disconnected pipe but it is still connected and flowering properly. There is a 2 foot section in the building that does need to be excavated and replace. Amanda has asked for a quote to replace this section of piping plus a quote for ac systems in the upper most rooms of the building.
Client called us out today due to a leak under kitchen sink tech went out confirmed the leak is coming from the clients RO system the housing is cracked and spraying out a lot of water. Tech quoted to disconnect RO system and reconnect faucet normally to the shut off client approved tech disconnected RO system and turned water back on to kitchen faucet no more leak tech tested water pressure to the home and found that it’s at 80 psi anything at 80 psi or higher can add excessive strain to all water fixtures. Tech advises installing a pressure reducing valve. Tech quoted pipe protection system, which entails a check valve pressure reducing valve and expansion tank as well as tech quoted to replace our system. Client declined for now and thanked us for fixing the leak.
Check called client to follow up no answer from client. Tech left a voicemail and emailed quotes back out.
Tech returned August 11 to replace tankless water heater with new high-efficiency tankless water heater, isolated water and gas line and then remove the old system. Tech install new tankless water heater adjusted venting adjusted gas line adjusted waterlines and adjusted condensation drain. filled and tested system purchased air out of the system and fired system up connected, recirculation line to tankless and set external research, both in the programming of the system and set the internal valve to external tested system working well at this time water pressure is sitting 60 psi Premium Water heater WARRANTY Complete 12 year parts warranty Complete Clearview 12 Year Labor Warranty provided annual maintenance is completed by Clearview Extended 15 Year Heat Exchanger Warranty PSI on house is required to be under 80 or warranty may be voided
Today I came to Heathers Kingsland home because she needs the main sewer cleared. Heather has explained that the home is sold and a sewer inspection was done. The inspector found a blockage at 57 feet from the clean out. I reviewed the video and found I could not see what the obstruction is however the home has full function of the drains and there are no back ups. I have provided multiple options for Heather to review. Heather will review the options but may hold off as there is a $500 deduction of the cost of the home if the cleaning is not done which is cheaper than getting it done.