Richard was knowledgeable and gave the most useful information as he could during the water tests with the washer
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Today I came to Andrew’s Cochrane home because the combi boiler is dripping. Andrew has explained that after the hydronic system was flushed in February he found the pressure relief valve on top of the unit has been dripping. Upon visual inspection I found the pressure in the system is good at 23 psi when running. There are 2 pressure relief valves on the heating side of the system and only 1 is leaking indicating a failing valve. Andrew will replace the valve himself and is happy with my visit today.
Client called us out today, February 19, 2025 to flush combination boiler both the hydronic and domestic side tech quoted work. Client approved tech drain system, both domestic and hydronic side and flushed both with chemical the domestic with descaling solution, and the combination boiler, hydronic side was flushed with Farox boiler cleaner. Tech let system flush for about an hour hour and a half domestic heat exchanger had some debris, but was in good condition. Home does have a water softener and is functioning properly. The boiler heat exchanger and piping had black fluid coming out due to how dirty it was. This has been the first time it’s ever been flushed. Tech flushed it out with clean water and then repeated with another bottle of Farrox boiler cleaner this time it is much cleaner tech flushed out with fresh, clean water, both hydronic and domestic sides for about 1015 minutes. Once tech was sure there is no more chemical in the system. Tech purged the air and tested system f
Returned to Suzanne’s cochrane home to install new fireplace has valve and pilot assy. Installed, checked operation. All working well at this time.
Returned to Suzanne’s cochrane home to install new fireplace has valve and pilot assy. Installed, checked operation. All working well at this time.
Returned to Suzanne’s cochrane home to install new fireplace has valve and pilot assy. Installed, checked operation. All working well at this time.
Returned to Suzanne’s cochrane home to install new fireplace has valve and pilot assy. Installed, checked operation. All working well at this time.
I attended Suzanne’s Cochran home as her fireplace wasn’t working. Upon diagnostic I found that the thermocouple and thermopile were weak but were producing enough voltage to operate the gas valve. The gas valve would not operate. Faulty gas valve. I recommended that the pilot assy and gas valve be replaced. They decided to replace the gas valve and pilot assy. The gas valve is out of stock but is supposed to be in stock in about a week or so. I let them know that as soon as the parts are all in stock we would call and arrange for me to return.
I attended Suzanne’s Cochran home as her fireplace wasn’t working. Upon diagnostic I found that the thermocouple and thermopile were weak but were producing enough voltage to operate the gas valve. The gas valve would not operate. Faulty gas valve. I recommended that the pilot assy and gas valve be replaced. They decided to replace the gas valve and pilot assy. The gas valve is out of stock but is supposed to be in stock in about a week or so. I let them know that as soon as the parts are all in stock we would call and arrange for me to return.
I attended Suzanne’s Cochran home as her fireplace wasn’t working. Upon diagnostic I found that the thermocouple and thermopile were weak but were producing enough voltage to operate the gas valve. The gas valve would not operate. Faulty gas valve. I recommended that the pilot assy and gas valve be replaced. They decided to replace the gas valve and pilot assy. The gas valve is out of stock but is supposed to be in stock in about a week or so. I let them know that as soon as the parts are all in stock we would call and arrange for me to return.
I attended Suzanne’s Cochran home as her fireplace wasn’t working. Upon diagnostic I found that the thermocouple and thermopile were weak but were producing enough voltage to operate the gas valve. The gas valve would not operate. Faulty gas valve. I recommended that the pilot assy and gas valve be replaced. They decided to replace the gas valve and pilot assy. The gas valve is out of stock but is supposed to be in stock in about a week or so. I let them know that as soon as the parts are all in stock we would call and arrange for me to return.
Client called about basement boiler zone overheating tech went out boiler is new only a couple months old tech found the living room zone and the bedroom zone thermostat wires were crossed, causing the living room to heat the bedrooms and the bedrooms to heat the living room tech swapped thermostat wires around so now the living room is controlling the living room zone and the bedroom is controlling the bedroom zone. Client is happy. Today was done under warranty.
Arrived onsite to clients home due to concerns with water when washing machine was running We could not re create issue I’ve explained to client the only way to be certain is to gain access through drywall and check plumbing Client is going to see if issue comes back first home psi 70
November 18, 2024: Drake arrived to install new Goodman 80k furnace. Removed old unit. Cored new 3” hole and ran new 3” system 636 exhaust. Piped 1/2” black iron gas line and leak checked. Installed 2 co detectors. Reused thermostat. Installed new 3/4” pvc drain line. Furnace ran for 20 mins. Gas pressures set to 1.8-3.5”wc.
Returned to Jake’s home in Cochran on Monday Nov 4 to replace control board on his main floor furnace. Replaced the board and check operation. I fpund that the exhaust blower is over amping and the thermostat has failed. Jake is going to replace the thermostat himself and is going to talk to his wife as to whether they want to replace the exhaust motors in the 2 furnaces or replace the furnaces. They will get back to us when they decide what they want to do.
Returned to Jake’s home in Cochran on Monday Nov 4 to replace control board on his main floor furnace. Replaced the board and check operation. I fpund that the exhaust blower is over amping and the thermostat has failed. Jake is going to replace the thermostat himself and is going to talk to his wife as to whether they want to replace the exhaust motors in the 2 furnaces or replace the furnaces. They will get back to us when they decide what they want to do.