Today March 14 I came to Karen’s home in Cochrane because her lav sink is backing up. Upon visual inspection this is exactly the case. It seems to be clogged and drains very slowly. Karen also had some concerns about 2 showers dripping. After looking at both of them they seem to not leak at all. Karen will get some more info from her daughter who lives with her and see what the issues are. After doing a thorough evaluation of the system I noticed a very old tankless in the home. Maintenance date on. The tankless says it’s due for a flush. I have left quotes for a flush and water softener for a later date to think about. Couldn’t take a pressure as the service drain valve was seized. There is a what looks like a brand new prv so the pressure should be perfect. After going over some options Karen decided on cleaning the lav sink. After pulling out the pop up drain it was clogged with a lot of hair. Once cleaned and put back together everything drain’s beautifully. Karen is very happy wit