Clayton was great! I’ll ask for him to be the one that does my future repairs!!
We had a leaking Furnace over the weekend. Left a message and Tom called us back within 5 min. He helped identify the problem/blockage over the phone and walk us through find one of the problems and a temp solution to stop the flooding. Had them out during the week to fix the other problem and they installed a solution to prevent any further issues. On time and quick service. Reasonable too. Happy to have a company that has great customer service and doesn't over sell you on stuff you don't need like other vendors we have run into. Guaranteed we will be going to them when we do need new equipment because we know they will tell us straight and just provide great customer service. THANK YOU - we appreciate great customer service! These guys are the BEST!!!!!!
Clayton was great in trying to resolve a long standing problem with the evaporative cooler.
I had questions. I got answers.
I called the company this afternoon to report that my swamp cooler was not cooling the house like it had a few days ago. I got a new roof a couple of days ago and wondered if maybe the roofers had done something to the swamp cooler. I asked for Clayton because he’s been to my house for a couple years now and does a really good job. He came out this afternoon and it was something the roofers had done. He documented everything for me so I could show it to the roofing company. Clayton is a really nice guy, and very thorough and very good at what he does.
Clayton is a wonderful representative of your company! His attention to detail, great customer service and sincere efforts are top quality! We really hope to see Clayton again for our October 1 annual maintenance if his schedule permits. Thanks for all Coffman and especially Clayton have done for us :)
Friendly and competent
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