Excellent service! I especially liked the thorough report. Courteous and professional.
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Matt is great. It's always a joy when he comes by and I feel confident in his expertise. The Colony ac never fails, everyone on your team is killing it.
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Great service by Len O. Professional, friendly and knowledgeable about our thermostat. Checked system to make sure it wasn't faulty. Thanks a bunch!
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I am very impressed with how Matt figured out what was wrong with my AC unit. He did his research and all he could to rule out the issue. In the end it he found thr problem by sheer feel, and was able to resolve the problem without any parts or further workup.
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I was able to get a completely new unit the next day! They worked so quickly and efficiently. I appreciate all their hard work!
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Manny was friendly and knowledgeable. He explained what he would be doing. After the job was complete he asked if I wanted to go look at the new unit in the attic before he left. I had some questions which he fully answered. I highly recommend Colony AC & Heating.
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We’ve always had good experiences with your technicians however today was exceptional. Joshua was incredibly knowledgeable, informative, professional, and obviously takes pride in his trade. He’s also a great communicator, using analogies and explaining the Mechanical system and sequence of events with analogies and an explanation that even I could fully understand.
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Excellent service always from The Colony A/C . Very professional . Very clean , we’ve been with the colony for over 25 years .
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Unable to locate water leaking from unit. More than likely a roofing issue.
Performed an airflow audit on one Carrier system
Found and replaced faulty breaker for air handler.
Provided a service diagnostic along with a warranty repair on a Carrier furnace in The Colony.
Performed one system heating repair on carrier equipment
Repaired heating on one system in the colony
Performed one system heating tuneup on Carrier equipment
Performed one system maintenance on carrier equipment
Performed one system maintenance on carrier equipment
Found customer replaced thermostat but configured it for wrong system type application.
Performed a heating tuneup on one Carrier gas furnace