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Overall Experience
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For years we have never had any worries about our HVAC system! Frank always makes sure our system is running perfect! We love Frank and enjoy seeing him each visit.
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Colony AC & Heating has sold and serviced my HVAC systems for years now. This experience was exceptional (as are most of my dealings with Colony AC & Heating). They actually had an earlier opening than originally scheduled. They called to verify that they could come early which I was happy to accommodate. I was incredibly busy that day; but once I directed them to the thermostats and HVAC systems, they worked quickly and independently to service the systems. Once completed, Manny went over his review of the systems with me showing photos of each and every part they inspected and explaining what was done and why. He also patiently answered any questions I had. Manny and his assistant were very professional and extremely courteous. It is SO rare to find those types of people in the workplace nowadays!
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Carlos and Miguel showed up on time, did the service and went over their detailed report thoroughly. They were both very kind and respectful and both did a great job!
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Great service by Len O. Professional, friendly and knowledgeable about our thermostat. Checked system to make sure it wasn't faulty. Thanks a bunch!
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Matt provided superb service on a timely manner. He was able to troubleshoot our heating system and make necessary repairs. We have used Colony Heating and Air for 12 years and are always satisfied.
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I am very impressed with how Matt figured out what was wrong with my AC unit. He did his research and all he could to rule out the issue. In the end it he found thr problem by sheer feel, and was able to resolve the problem without any parts or further workup.
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Every person you send out are great. Thank you for keeping my unit working.
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Tim was very professional and courteous. He explained everything so I could understand.
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I had an excellent experience with Len on my HVAC issues. He came out to my home twice and was consistently on time, professional, and thorough. Len took the time to explain everything clearly, making sure I understood what was going on and what needed to be done. His expertise and customer service were truly top-notch. I highly recommend Len for anyone needing reliable and knowledgeable HVAC support!
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Performed heater maintenance on two Carrier systems.
2 system heating tune up Carrier equipment Frisco Tx
Performed a repair on a carrier gas furnace in frisco lakes
Performed 2 system annual heating tune up and inspection along with filter change on Carrier equipment in Castle Hills.
Dual fuel maintenance and safety check on Carrier Infinity equipment.
Performed heating maintenance on a carrier heat pump
Performed heater maintenance on one Trane system
