Kevin did a great job, he arrived on time, explained things thoroughly and did an excellent job fixing my furnace.
Furnace went out due to a faulty manufacturer switch. Coldest day of the year so far! Called after the dinner hour. Bryan was booked solid 'til midnight. He called and communicated his situation and was out promptly in the morning. We've got heat and the part is to come in later in the week. All is good with me; we have heat! Thank you Bryan!
Scott did a great job and was very professional installing my new water heater. It went very quickly. With dealing with recent snow and a tight fitting old water heater in the utility room, he did a great job getting the old one out and the new one in the space. Kept my basement very clean.
Kevin not only went out of his way to address my problem, he kept me fully informed throughout the process on what the problem was, how he was going to solve it, and what steps I could take going forward to minimize problems in the future. He was extraordinarily customer friendly and service oriented. I would recommend Kevin and Total Comfort to anyone.
In addition to professional service with install, a useful, learning experience was provided.
Kevin was courteous and very knowledgeable. He explained each step while he was servicing our A/C.
Installing a new Rheem Heating and Cooling System
Installing furnace and air and humidifier