I've used Bryan from Total Comfort before and I'll use him again. Very nice guy.
Working with Bryan was a pleasure. He explained everything and was extremely helpful.
Brian always does a great job. Service when needed.
Bryan was very professional and did a great job communicating. He kept me apprised of his schedule so I knew when he would arrive, he carefully explained all he was doing and my options for how to get the best use of my heating systems, and was upfront about costs and benefits of the different service options.
My furnace tune up was far from a turn up. Turns out I was paying for a sales call vs services. this was a bait and switch situation. Based on a second option, my furnace is in fine shape. Needed cleaning and an adjustment on the gas pressure. Funny how the sales guy showed up at my door step an hour later wanting to sell me a new furnace. If I don' get a refund, I'm reporting to Attorney Genera of MN, BBB and all social media.
Bryan stopped by and did the annual service for our AC unit. He is always professional and provides great feedback on ways I can help maintain and prolong the life of our HVAC system. He also identified several items to consider as potential upgrades to improve the safety and comfort of our home or to prolong the life of our AC unit. I have had a couple of Total Comfort's other techs also service my home and they have all been top notch and have fixed any maintenance issues we have had. There is some opportunity for the front office scheduling group to help be more accurate than the "8 to 4" committed times they provide. I have the ability to work from home but others may not have that option and taking off work to meet someone could be tricky. Once you do get through to one of the techs they do a great job of aligning a time with you and communicating their arrival time, etc.... rather than just saying "between 8 and 4."
I was pleased with the thorough service, inspection and assessment of the equipment. The tech was friendly and candid yet professional. I feel confident that I got the service and equipment recommendations my heating and cooling equipment requires.
Warnty replacement water heater
AC tune up
Ac tune up
Ac tune up
AC tune up
Installing furnace and air
Installed a new Carrier Modulating Furnace with new 2stage A/c and new Thermostat and Humidifier. Thank you Scott
Installing water heater and hrv
Fireplace cleaning and inspection