Very polite! Explained exactly what the problem was.
Technician was on time. Called before showing up. After he was finished, the company called to follow up on his visit. Everything went smoothly and the technician was professional.
Warranty in Bethlehem. Arrived on site, replaced defrost control board in outdoor unit, checked all wiring, tested system to make sure it would satisfy. No other issues present at this time.
Warranty in Bethlehem. Arrived on site, found fuse popped in air handler. Replaced with little popper to test unit. Isolators defrost board as intermittent fault. Will need to replace under full warranty due to repairs that have already been made. System is operating at this time, but I left little popper in unit for the customer for the weekend.
Ware Bethlehem. Completed diagnostic. Fuse broken in air handler again. Replaced fuse. System came on and ran and satisfied twice. If problem continues will need to replace thermostat.
No heat in Bethlehem. Check and find d faulty tstat control. Test and find find system operating with no inline water protection and no surge protection. Find heatpump unit have no hard start kit. Replace tstat and install compressor starter kit. System operating at this time. Suggest customer comfort control maintenance plan, system water and surge protection. Suggest pureAireX air purifier system. System operating at this time.
No heat Bethlehem. Completed diagnostic found fuse broken at air handler. Replaced fuse. System running properly. Can not find fault in system if system is running. Contactors inside air handler reading low resistance. Put 5 amp fuse in and it stayed on. If problem occurs again will need to change out contactors.
Warranty Bethlehem. Completed diagnostic. Same issue blowing fuse. Got it working. If problem continues need to replace low voltage wire to outdoor unit.
No heat Bethlehem. Completed diagnostic found wire damaged going into outdoor unit causing fuse to break. Replaced wire. System came on. Heated to 71 to satisfy. System heating properly.
Dropped off two boxes of pureairx filters
Free consultation for Hvac system Bethlehem Georgia
Ac service Bethlehem. Completed diagnostic. Found bad capacitor at outdoor unit. Replaced capacitor. System cooling. Pressures are good. System is 7 years old and would benefit from having compressor saver and surge protector installed to allow system to live as long as possible. Customer needs hard copy invoice mailed.
On site found tested system found broken low voltage wire going to condenser. Repaired wire system is operating and cooling at this time. Recommend to add secondary back up water safety. Recommend to add surge protection to both units.
Found system slightly overcharged. Reclaimed refrigerant to desired superheat. Delta T in house is good. System cooling.
Completed diagnostic. Found capacitor outside bad. Replaced capacitor. System cooling. Amps are good pressures are good. Signed customer on maintenance. Will return to do maintenance.
(Warranty) I arrived on site, found compressor not running, but fan motor operating. Checked capacitor and found it dead on Herm side, replaced under warranty and unit started operating normally. Checked pressures, unit is operating normally at this time
Arrived on site to preform a one system maintenance. Indoor; checked filter and cleared drain line. Checked electrical connections, amp draw and capacitance, found blower capacitor reading low. Outside; checked coil and refrigerant pressures. Checked electrical connections, amp draw and capacitance. Recommend installing compressor assist kit due to age of system. Unit is operating within manufacture spec at this time.