Jordan has been amazing throughout the service he has provided for me. He’s been very helpful and knowledgeable. Even when he had to give me the bad news.
Response from Comfort Control Heating & Air:
Raquel, thank you so much for the kind words and your 5-star review. We are so glad that you had such a positive experience during your HVAC Service.
Response from Comfort Control Heating & Air:
We’re so glad you had a good experience.
Jordan came by and explained everything about our HVAC system detailing the trouble we were having and giving us options for resolving them. He had no problem answering my many questions, sometimes more than once. It’s great to have someone so knowledgeable and proud of his work because it instills confidence in the work being done. We couldn’t afford to replace the coil right now but Jordan gave us lots of options in order to maintain our system until we can replace it. We opted for the bi-annual maintenance in order to keep up with everything that goes into a HVAC system.
Response from Comfort Control Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Jordan killed it! Super knowledgeable and very professional. Will definitely request him again and because of the great service, will look into signing up for the yearly plan.
Response from Comfort Control Heating & Air:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Response from Comfort Control Heating & Air:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Ricky was awesome! Checked our system exactly as he told me he would and found the thermostat was faulty. Replaced it with the unit he had on hand. We look forward to getting the new unit soon! Thanks
Response from Comfort Control Heating & Air:
We are pleased to know your experience with us was a good one!
Alex was very prompt, professional, courteous, and thorough! Answered all of my questions and made sure everything was running correctly. Thank You!!
Response from Comfort Control Heating & Air:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Service to fix previous mistake by previous technician was fixed and tech was very competent.
I did like the service technician that came out. He has been here before and did a good job, but wanted to sell me on a couple things that I just didn’t need, but that there job is to sell parts and services. I thought the price for Freon was quite high and Especially the 1st pound was about three times the cost of a standard pound of Freon, and why this is I have no clue(Maybe it has magic dust in it). I did sign up for the yearly maintenance service, but I doubt I’ll get my moneys worth out of that. Please don’t get me wrong I do like the service guys and the company seems to be good but their prices and services are just a bit too high for the average consumer.
Reese was punctual, courteous, respectful of the premises in which he was working.
This morning I performed a comprehensive maintenance service on a Carrier Comfort Series air conditioner. I cleaned the condenser coil using a commercial coil cleaner, replaced the 1-inch MERV 8 air filter, and tested the refrigerant charge, adding 4 oz of R-410A as needed. I also inspected the electrical components and thermostat, ensuring proper system operation.
Called out to do maintenance on an A.C system. When inspecting the system, found that one of the coils was bent. The bent coil was lessening the cool air flow into the house. Fixed the coil and rechecked the system to make sure it was operating correctly again.
Ac service in Cumming Ga. Drain line clogged. Cleared line and adjusted fall on drain line. System draining properly at this time
Ac service in Cumming Ga. Adjusted blower speed for better dehumidification
No cool cumming. Customer called for inadequate cooling upstairs. Did a leak search on the evaporator coil. Found a big leak on the coil. Coil will need to be replaced.
Ac service in Cumming Ga. Discovered drain line had sagged and tripped drain line water safety. Supported drain line for proper draining. System cooling at this time.
Ac service in Cumming Ga. Home buyer needed information about system as it is extremely old and ductwork has been added for basement improperly. Discussed option with buyer and gave ballpark estimates for replacement and adding system downstairs. Advised when he is ready to replace that Jeff and I will come out and give exact quote.
Ac service in Cumming Ga. Changed upstairs evaporator coil under full warranty. System operation normal at this time.
Ac service in Cumming Ga. Replaced Honeywell 9000 thermostat under full warranty. Tested heat and cool. System operation normal at this time.
Maintenance cumming. Did a leak search on evaporator coil. Did not find any leaks. Drain line is clear. Changed filter. Blower wheel is clean. Outdoor capacitor is within range. Pressures are within range. System is cooling at this time.
Ac service in Cumming Ga. Discovered both systems leaking refrigerant from evaporator coils and both systems have weak compressors. Due to age of systems and repair costs, replacement is HIGHLY recommended. Homeowner has chosen to replace both systems. Need to order equipment and schedule install. Also include 2 ecobee thermostats for install
Warranty Honeywell 9000 stat stuck in heat mode. Temporarily replaced with a T4. Need to return with a 9000. Covered under 10/10 warranty.
Ac service in Cumming Ga. homeowner concern with noise from outdoor unit but said it stopped before I arrived. Inspected system. Discovered Parker Valves loose. Tighten all screws on outdoor unit. Systems need compressor saver hard start kits. System operation normal at this time.
Ac service in Cumming Ga. Adjusted charge and txv for 9* super heat and subcool.
Maintenance cumming. Cleared drain line. Changed filter. Did a leak search on the evaporator coil. Did not find any leaks. Blower wheel is clean. Did not find any cracks on the heat exchanger in the furnace. Outdoor capacitor is within range. Pressures are within range. System is cooling at this time. Condenser was covered in mud and gunk. Took apart the whole thing and cleaned it using chemical condenser cleaner.