5322 Palmero Ct
Buford, GA 30518
(770) 203-1600

Local Reviews
for decatur, ga

Rated 5.0 out of 5 stars based on 13 customer reviews

AC service

Very quick and efficient

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Good experience

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Great service

Mark did a great thorough job in servicing our two units. He explained what needed to be done for one of the units, giving me many options to consider. In addition, Mark was very courteous and affable....just what I have come to expect from all the technicians from Comfort Care.

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Best and most honest A/C company around

Comfort Control has been my go to company for A/C and heating repairs and installation for about the past 7 years. Their response time is great, prices are quite reasonable, and they’re incredibly honest...a rarity these days. And the technicians they’ve sent out have always been top notch. Vu Tran is outstanding. He’s of the main reasons I’ve never looked for another company besides Comfort Control. He’s super friendly, professional, incredibly knowledgeable, trustworthy, and honest. This time around, I was also introduced to Chris Sutherland, another tech with the company. Like Vu, Chris was fantastic and I was super impressed with him.

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Quick and Reliable Service

The technician was efficient and I was able to get a service date quickly. He asked if I had any questions and showed me how to change batteries on my thermostat.

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Always Excellent

Ta has been impeccably servicing/maintaining my HVAC for about 12 years. He's the best!

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Very knowledgeable and excellent communication! Wonderful service

Look forward to using him in the future.

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Great service!

On time with friendly staff

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Always Awesome!

Ta cannot be beat for quality work done with a friendly and professional attitude. Thank you!

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Superb!

Ta and the service he performs twice a year for my HVAC are superb. He's knowledgeable, courteous, and friendly - a rare combination in these days and times. Thanks so much Ta!!

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Ta is the best!

Ta has been servicing my HVAC for about 6 years and he's wonderful! - thorough, professional, knowledgeable, and personable; going above and beyond my expectations - a rare combination in these days and times. Thank you so much, Ta!

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Great experience!

Comfort Control helped me out during a bind when my A/C unit stopped working in the scorching heat of July. They made every effort to come as quickly as they could and fixed the problem with great service and communication!

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Ta's the Best

I always enjoy my maintenance visits from Ta. He's professional, knowledgeable, and very courteous. Please give him a raise for his outstanding work!

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Job Locations
for decatur, ga

Christian  S.

Christian S. Job Checkin

Furnace maintenance service call. Performed heating tune up on 5 year old Trane system. Went through full heating maintenance checklist. Equipment appears to be working well at this time. Cleaned up everything and checked all connections.


Christian  S.

Christian S. Job Checkin

Water heater installation service call. Performed tankless water heater installation for client. Took them through correct operations and expectations for the new unit. Hauled away their old water heater.


Christian  S.

Christian S. Job Checkin

Heating maintenance service call. Performed full furnace tune-up on customer's 5 year old Carrier system. Cleaned the unit up, checked all connections, visually inspected ductwork, everything currently looks good.


Christian  S.

Christian S. Job Checkin

Client's ductwork was in bad shape, had multiple leaks and in some places was about to come apart. Carried out ductwork replacement for the worst sections and ductwork repair for the rest. Tested airflow and things were working well.


james@comfortcontrolinc.com

james@comfortcontrolinc.com Job Checkin

Ms. Benefield noted that the system makes a noise during start up and shut off, found the blower motor to be turning on and off sporadically. Found the blower capacitor to be weak 5/7.5 MFD and not sending enough voltage to the motor to keep it running. Blower wheel has light dust accumulation but no major debris, and the motor bearings are good. Blower motor is not operating over the FLA. replaced 20x25x1 filter in system on today’s visit. Replaced capacitor and cut system on and off 3 times, let system run for 20 minutes and no knocking noise/ sporadic shutoff is occurring. Ms. Benefield has a parts and labor warranty.


james@comfortcontrolinc.com

james@comfortcontrolinc.com Job Checkin

Rebuilt drain line with deeper P-trap for more pressure, system is draining properly at this time.


Jordan R.

Jordan R. Job Checkin

Ductwork replacement quote in Decatur. Quoted replacement of all ductwork with high efficiency designed duct system. Current ductwork is damaged and very inefficient. Replacement of ductwork system is highly recommended for proper comfort and equal air distribution.


Jordan R.

Jordan R. Job Checkin

Ac repair in Decatur. Discovered system completely frozen and still running. Turned heat on and thawed system out. System is now cooling but in ver poor condition and replacement is HIGHLY recommended.


Reece W.

Reece W. Job Checkin

Ac maintenance in Decatur, Georgia. One system. Did not change filter. Added chlorine tablets to condensate pump. Chemically washed condenser coil. Tested mechanical and electrical components. Found electrical pitting present on main electrical switch. Recommend repair. Recommend installing hard start kit to reduce load on compressor so it starts smoother, runs smoother and therefore lasts longer. Recommend installing surge protection to protect equipment from power surges. Replaced main electrical switch under parts and labor warranty. System is cooling at this time.


james@comfortcontrolinc.com

james@comfortcontrolinc.com Job Checkin

2 system AC maintenance in Decatur. Changed filters. Cleared drain lines. Checked mechanical and electrical components. Cleaned outdoor units/coils. Recommend overflow protection switch for both units to avoid water damage. Found downstairs and upstairs condenser to have a weak dual capacitor(40/5) recommend replacement to avoid a break down this summer. Recommend adding compressor saver hard start kits along with new capacitor to reduce strain on compressor and help extend the life of the compressor. Found upstairs condenser to be a little low on refrigerant. Added R410-A to upstairs system until manufacturers specifications. Systems are operating at this time.


james@comfortcontrolinc.com

james@comfortcontrolinc.com Job Checkin

Complete system tune up, in Decatur Ga. One system . Checked all electrical and mechanical components. Found system to have some age to it. Found flame sensor for furnace to be weak. Found furnace to not have any water safety. Found ac condenser in bad condition. Found wire damage , coming from the main electrical switch. Found disconnect box to be in bad condition. And found refrigerant pressures to be low. Due to age of system, Recommend upgrading to something more sufficient and reliable.


Vu T.

Vu T. Job Checkin

Complete 2 cooling system maintenance in Decatur. Check safety and operations. Find upstairs ac unit operating with in manufacturer spec. Replace batteries for co detector customer provided. Tighten gas connector due to loose fitting. Find downstairs American standard unit operating with weak starter kit. Replace starter kit. Find broken supply duct run in crawlspace. Repair duct run for customer. System operating at this time. Suggest surge protection system and suggest air purifier system to improve air quality and prevent.


Vu T.

Vu T. Job Checkin

Complete 2 heating tune up inspection special in Decatur. Find Lennox Airhandler operating with badly rusted evaporator coil. Customer concern for noise in bedroom vent. Check for noise and not noise at Airhandler. Tighten vent for bedroom to help reduce noise. Suggest air purifier system to improve air quality and Oder from older evaporator coil and build up. Find downstairs furnace operating but under-fire and not efficiency, find blower capacitor not with in manufacturer spec. Suggest to do combustion calibration service and suggest to replace capacitor.


Christian  S.

Christian S. Job Checkin

Insulation quote in Decatur, arrived on site, found where rodent had chewed through return insulation. And partially through the suction line armor flex. Inside metal duct had not been compromised and is in a conditioned area inside the house, nor had the suction refrigerant line. Unit is operating normally at this time


Vu T.

Vu T. Job Checkin

Complete heating tune up inspection for Lennox gas furnace in Decatur. Check and find d 6 year old gas furnace operating with in manufacturer spec. No concern on gas furnace. Change filter, check safety and operations. Suggest surge protection for and surge air purifier system to help improve air quality.