5322 Palmero Ct
Buford, GA 30518
(770) 203-1600

Local Reviews
for decatur, ga

Rated 5.0 out of 5 stars based on 11 customer reviews

Great service

Mark did a great thorough job in servicing our two units. He explained what needed to be done for one of the units, giving me many options to consider. In addition, Mark was very courteous and affable....just what I have come to expect from all the technicians from Comfort Care.

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Best and most honest A/C company around

Comfort Control has been my go to company for A/C and heating repairs and installation for about the past 7 years. Their response time is great, prices are quite reasonable, and they’re incredibly honest...a rarity these days. And the technicians they’ve sent out have always been top notch. Vu Tran is outstanding. He’s of the main reasons I’ve never looked for another company besides Comfort Control. He’s super friendly, professional, incredibly knowledgeable, trustworthy, and honest. This time around, I was also introduced to Chris Sutherland, another tech with the company. Like Vu, Chris was fantastic and I was super impressed with him.

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Quick and Reliable Service

The technician was efficient and I was able to get a service date quickly. He asked if I had any questions and showed me how to change batteries on my thermostat.

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Always Excellent

Ta has been impeccably servicing/maintaining my HVAC for about 12 years. He's the best!

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Very knowledgeable and excellent communication! Wonderful service

Look forward to using him in the future.

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Great service!

On time with friendly staff

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Always Awesome!

Ta cannot be beat for quality work done with a friendly and professional attitude. Thank you!

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Superb!

Ta and the service he performs twice a year for my HVAC are superb. He's knowledgeable, courteous, and friendly - a rare combination in these days and times. Thanks so much Ta!!

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Ta is the best!

Ta has been servicing my HVAC for about 6 years and he's wonderful! - thorough, professional, knowledgeable, and personable; going above and beyond my expectations - a rare combination in these days and times. Thank you so much, Ta!

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Great experience!

Comfort Control helped me out during a bind when my A/C unit stopped working in the scorching heat of July. They made every effort to come as quickly as they could and fixed the problem with great service and communication!

  • Overall Experience
  • Quality
  • Communication
  • Convenience

Job Locations
for decatur, ga

Jon F.

Jon F. Job Checkin

Heating maintenance Decatur. Completed heating maintenance on 2 11 year old systems. Both systems heating good. Upstairs has a concerning amount of corrosion on evap coil. No leaks detected at this time but copper is being eaten away. Both blowers are clean. Combustion and ingnition is good downstairs. Downstairs missing secondary water safety. Customer is thinking about selling home. Will wait until she decides to move on with repairs.


Vu T.

Vu T. Job Checkin

Complete cooling prepaid maintenance for carrier 28 year old system in Decatur. Replace filter in attic, check drain and operations. Find 28 year old system operating with badly rusted evaporator and no water safety and missing inline water sensor. Find blower assembly dirty and not balanced. Find air conditioning unit operating with high head pressure and very hot, worn compressor. Find system operating wi weak capacitor and overheated terminals, worn/pitted contactor and system coil very dirty. Clean dirty coil and part of CCI plan. Due to system age and poor conditions, suggest to replace equipment and not repair. System operating but not reliable and not efficiency.


Vu T.

Vu T. Job Checkin

Complete 2 cooling pm check. Change both filter, check drain and operations. Find upstairs 1 year old system operating with in manufacturer spec. No concern at this time. Find downstairs 11 year old system operating with weak starter kit and missing water protection. Suggest to replace starter kit and suggest to install water protection.


Vu T.

Vu T. Job Checkin

No cool. Check and find faulty starter for ac unit. Replace starter kit and system operating at this time. Find ac unit 16 year old in poor conditions due to worn parts, compressor making noise and worn fan motor. Low R22 charge. Find indoor system filter very dirty and missing water protection. Find evaporator coil rusted and system dirty. Find burnt blower wire, repair for customer. Find disconnect box for ac unit hanging and damaged. Suggested customer to upgrade system, customer only want to repair ac unit for today visit. Customer have $50 off repair discount.


Christian  S.

Christian S. Job Checkin

Arrived on site. Found system not cooling, outdoor unit is completely clogged, an i suspect the evaporator coil is as well. Cant do anything about the evaporator coil because the crawl space is infested with fleas. I cleaned the condenser coils and it helped my refrigerant pressures but they are still off due to the evaporator coil.


Christian  S.

Christian S. Job Checkin

Arrived on site to preform a one system tuneup. Indoor; changed clogged filter and cleared drain line, checked electrical connections, amp draw and capacitance. Found blower capacitor low, recommend replacing and installing a water safety switch to evaporator coil.Outdoor; cleaned condenser coil and checked refrigerant pressures. Checked electrical connections, amp draw and capacitance. Recommend installing compressor assist kit to condenser


Mark S.

Mark S. Job Checkin

Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.


Vu T.

Vu T. Job Checkin

Complete 2 system a/c repair and preventative maintenance check. Change both filters, check drain and operations. Find both systems operating within manufacturer spec. Find both evaporator coil baldy rusted and need to keep a check, both system charge level little low and still operating normally. Downstairs zone system operating properly at this time.


Eric R.

Eric R. Job Checkin

Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.


Garrett G.

Garrett G. Job Checkin

Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.


Christian  S.

Christian S. Job Checkin

Arrived on site to preform a one system maintenance. Indoor; checked filter and cleared drain line, checked electrical connections, amp draw and capacitance. Recommend installing secondary water safety switch. Outside; cleaned condenser coil and checked refrigerant pressures. Checked electrical connections, amp draw and capacitance on all motors. Recommend installing a compressor assist kit to the main unit and surge protection to both the main and the mini split units. Unit is operating within manufacture spec.


Mark S.

Mark S. Job Checkin

Performed cooling maintenance checked electrical, mechanical components, dusted electrical cabinets, chemical washed units. Found upstairs evaporator coil to have a leak. Recommend to have comfort advisor come out and talk to client about updating system. Changed uv bulb in downstairs unit. Systems are cooling at this time.


Vu T.

Vu T. Job Checkin

Renew Comfort club memebership and Complete 1 system a/c repair and preventative maintenance check. Change filter, check safety and operations. Find package unit operating with manufacturer spec. Notice fan motor making little noise and need to keep a check.


Vu T.

Vu T. Job Checkin

Complete 1 system a/c repair and preventative maintenance check. Check and heating system still not operating after blower relay been change. Find only run when fan call ON to operate with heating mode. Find fan/limit control also fail. Need to check with manufacturer for part availability, warehousing are close. Nest thermostat also not calling fan to operate. Sent estimate.


Mark S.

Mark S. Job Checkin

Complete 1 system a/c repair and preventative maintenance check. Replaced fan relay fan came on moving air threw the house. The unit is cooling at this time.