I called late Friday because it was 80 degrees in my house. The office took my call and scheduled me for first thing Saturday. My unit had suddenly stopped cooling. Jon came out at 9am Saturday, diagnosed my issue and provided the fix! Now my cold air is flowing again. Thanks!
Jordan arrived early (called ahead to confirm), was very personable, and answered all my questions (I had quite a few). Unfortunately, he wasn’t able to fix my issue without rerunning wires (which I declined because it was cost prohibitive For my particular issue), but overall, I felt like I had a knowledgeable tech to consult with. Thanks!
CC always goes above and beyond!
Was very happy with the service
Heating maintenance in Dunwoody. Tested operation of 3 systems. All mechanical components tested within normal manufacturing spec. Duct systems are extremely inefficient with major air leakage. Best option is to replace entire upstairs and basement duct systems along with adding ultraviolet light systems to combat organic and viral growth in the system and throughout the home. All systems heating at this time.
Heating maintenance in Dunwoody. Tested operation of 1 furnace. Discovered furnace under firing and needs to be calibrated. All other components tested within normal manufacturing spec. Discovered mini split low on charge. Tighten all connections and adjusted charge. System operating normal at this time. Discovered slight kink in suction line. If problem persists, need to replace section of suction line. Both systems heating at this time. Calibrated furnace combustion. Homeowner use $50 gift card
Ac repair in Dunwoody. Replaced indoor coil. Charged to 15* subcool. System operation normal at this time
HVAC repair in Dunwoody. Discovered system locked out on low pressure. Tested pressures and discovered system low on refrigerant. Recharged system to 15* subcool as per manufacturing spec for temporary operation. Performed leak search and detected leak at indoor coil. Deanna has chosen to replace coil for permanent fix. Renewed maintenance membership. Job is paid in full.
Re wired system correctly after previous tech. System cooling.
Nest Thermostat buzzing. Homeowner replaced the thermostat with nest 1 month ago. 2 weeks ago noticed buzzing. Discovered common wire not hooked up which has been Known to cause issues with nest thermostats. Hooked up common wire but has a short. Need to run new wire from unit, up the wall to thermostat. Homeowner has decide to wait until system replacement to run new wire.
Complete cooling tune up inspection special. Did not change filter, check safety and operations. Find Trane system operating with low charge and missing hard start kit for Trane system. Find system have no drain pan and no water protection for system in basement. Find flue pipe not up to code due to single wall flue pipe. Customer only want to recharge system for today visit. Add 2 lbs of R410A. Find ac liquid line oversized for equipment and should be 3/8â€ and not 1/2â€.
Complete 2 system a/c repair and preventative maintenance check. Cleaned outdoor coils and checked all components. Main house system operation normal. Sunroom mini-split has leak in refrigerant line and system is almost out of charge. Need to send install crew back out here to fix. May need to replace lines
Complete 1 system a/c repair and preventative maintenance check. Changed filter. Tested mechanical and electrical components. Found dirty blower wheel. Found system slightly low on r410a. Gave quotes on iaq products. Customer is going to have iq air filter installed. Return plenum is 22x28. Return has four 8" ducts and one 12" duct. Customer prepaid for iq air filter. Pulled and cleaned blower wheel. System is cooling at this time.
Complete 1 system a/c repair and preventative maintenance check. Change 18x20x1 filter, check drain and operations. Find system low on charge, recharge system to manufacturer spec. Find evaporator coil rusted and need to keep check. Suggest in-line water protection for Airhandler.
Completed 1 system preventative maintenance. Tested the electrical and mechanical components of the indoor portion of the system. Found all electrical components in good shape. The system has a compressor saver along with back up water safety. I do recommend an ultraviolet system to be installed in order to improve indoor air quality, protect against viruses, and combat common mold growth inside units. Both indoor and outdoor components have surge protection. Cleaned outdoor coil and checked all electrical and mechanical components. Brand new system is operating normally at this time.
Complete 1 system A/C repair and preventative maintenance check. The system not operating. Test and find Amana furnace control board fail and not operating properly. Give customer estimate to repair system. The customer wants to wait. The customer wants to look over her options.
Complete 1 system furnace repair and preventative maintenance check. Check and find a heating furnace operating at this time. The customer stated that the furnace failed last night and come back in the morning. No error code on the furnace. Check safety and operations and find furnace operating at this time. Concern furnace control boards may not operating normally but do not detect problems at this time. May need to replace the control board for the upstairs furnace. Give customer estimates.
Tech replaced inducer assembly 12/9/2019 and now not heating again. Check and find inducer assembly tube bend causing pressure restriction. Repair tube and system operating but flame sensor also bad reading .4/1.5 rated. Replace sensor for the upstairs system. System operating at this time. Find downstairs system operating but CO level reading over 3000 ppm and detector lockout on safety. Find furnace in exchanger badly rusted and system not burning properly causing dangerous co level. Shut system off. Run system for about 20 min and the house already reading 40ppm in house. Not safe to operate. Due to bad heat exchanger, we need to replace the system.
Complete 2 system furnace repair and preventative maintenance check. Homeowner just wanted a technician to explain everything on his new systems. Did not want maintenance