Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
I was surprised that I could get prompt and great service on the weekend! Reece was very knowledgeable and worked hard to get my furnace working properly!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Please supply and require your technicians to wear masks during the pandemic inside homes. We had to ask and provide a mask. Otherwise great service as usual!
Overall Experience
Quality
Communication
Convenience
Vu Tran not only performs the required services, but he tightened screws to the door from hall to downstairs. He is the one who saw the need!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
I always request Vu for each of my service calls! What a great & knowledgeable guy
Overall Experience
Quality
Communication
Convenience
Provided an air conditioning installation service. The service had been scheduled during a previous appointment. Installed the new system and tested it for quality and operation. The customer was pleased with the installation.
Went out to a customer’s home to perform summer maintenance on their air conditioning system. Inspected the system for any problems and replaced the filters. The system is working as it should and is ready for the warm weather.
Performed maintenance on a customer's A.C unit. Cleared condensate drain which will alleviate any humidity in the customer's home. System will now work well throughout the summer months.
A/c diagnostic in Lilburn. 2 zone system in the basement, System is cooling at this time, found unit blower motor on high speed making air vents make noises reduce fan speed and readjust dampers.
Duct work renovation for basement in Lilburn. Jeff is to come out and check job for customer.
A/c maintenance in Lilburn. Unit is in the basement. Blower wheel is clean, evaporator coil is clean, changed filter, flush drain line. Condenser coil was cleaned, pressure are good. System is cooling at this time.
We installed Mr. Sullivan’s equipment 14 years ago. He recently experienced service interruption from a failed capacitor. Today’s visit was to give him an idea of what an AC and Coil replacement would cost, should he decide to replace them. Currently the equipment is functioning.
Consultation lilburn. Completed check and gave manager measurements. Jeff will be in touch with customer about quotes for replacement.
A/c diagnostic in Lilburn. Last technician didn’t put the Combs in the filters. Installed combs back on the filter.
Ac maintenance in lilburn Ga. two systems. checked all electrical and mechanical components.checked refrigerant pressures. Found all functions operating properly at this time.found both systems with only one form of water safety recommend having two. Recommend adding compressor saver/ hard start kit to both ac condensers to help system run smoother and last longer. System cooling at this time.
2 system ac maintenance in Lilburn. Changed filters. Cleared drain lines. Checked mechanical and electrical components. Washed outdoor units. Found upstairs furnace has no form of water safety, recommend 2 forms of water safety to prevent damage from a possible drain line clog. Found main level system has weak blower motor capacitor(7.5) and dirty blower wheel, recommend replacement and pull and clean service. Recommend adding wet switch to system in basement. Systems are operating at this time.
One system cooling maintenance in lilburn. Arrived on site, checked filter and cleared drain line, checked electrical connections, amp draw, capacitance, checked condenser coil and refrigerant pressures. Found system with only one form of water safty, evaporator coil is corroded and potentially leaking refrigerant, blower motor assembly is dirty, duel run capacitor is reading low and refrigerant pressures are low. Due to age and condition of system, I recommend replacing equipment at this time. Unit is operating at this time, but not to capacity.
Complete system tune up in Lilburn Ga. one system. Checked all electrical and mechanical components. Did not changed filter. Found all functions functioning properly at this time. Recommend having ac condenser cleaned. Recommend adding hard start kit to system to help system run smoother and last longer. Also recommend having surge protection to protect home against power surges. System cooling at this time.
Ac maintenance in lilburn Ga. Reset thermostat due to a power outage over the weekend. checked all electrical and mechanical components. Did not change filter. Found all components operating properly. Found blower wheel to be dirty and likely to slow down air flow in the future. Found system to have no water safety on top of the system, recommend having to protect your electrical components. Also recommend installing surge protection to protect the home against power surges. System cooling at this time.
HVAC tune up in Liburn. Tested operation of 2 systems. Both systems heating operation normal. Discovered downstairs compressor and outdoor fan running at high amps and with weak secondary controller and burnt and pitted main electrical switch. Discovered upstairs system compressor running at high amps and burnt and pitted main electrical switch. Both coils are very dirty and need to be cleaned. Recommend maintenance membership to clean coils, replacement of secondary controller and main electrical switches, and installing compressor savers to reduce stress on compressors.