Overall Experience
Quality
Communication
Convenience
I was surprised that I could get prompt and great service on the weekend! Reece was very knowledgeable and worked hard to get my furnace working properly!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Please supply and require your technicians to wear masks during the pandemic inside homes. We had to ask and provide a mask. Otherwise great service as usual!
Overall Experience
Quality
Communication
Convenience
Vu Tran not only performs the required services, but he tightened screws to the door from hall to downstairs. He is the one who saw the need!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Service call in Lilburn. Install 2 12†return run basement. Test pressure. System operating at this time.
Complete heating tune up inspection special in Lilburn. Check and find 1 year old Rheem gas furnace operating with in manufacturer spec. Find return air under side for equipment and need to install more return air. Sold 2 12†return run in basement to help with air flow.
Hvac tune up in Lilburn, Georgia. One system. Changed filter. Tested mechanical and electrical components. Found excessively high static pressure due to not enough return duct. Found system with no water safety whatsoever and it is there not up to code. System has no surge protection. Recommend installing surge protection to protect equipment from power surges. Installed filter grill in return of system and installed water safety switch. System is heating at this time.
No heat main system Lilburn. Check and find tstat batteries bad. Replace batteries and Tstat operating. Check 9 year old gas furnace, find flame sensor weak, replace sensor. Suggest in-line water protection and surge protection. Suggest pureAireX air purifier system.
No heat in Lilburn. Check and find new gas furnace not operating due to gas company shut off gas from gas leak. Check and find gas leaking coupling going to furnace. Remove coupling and reconnect gas line. Test for leak and see no gas leaking at furnace. System operating at this time. Warranty service from install. No charge to customer
Furnace not heating in Lilburn, Georgia. Found zone board to not be wired correctly. Adjusted wiring and system is heating at this time. Signed customer up for one system maintenance plan and performed heating maintenance. System has no overflow protection switch to protect furnace from potential water damage. System has no surge protection in place. Recommend installing overflow protection switch and surge protection.
Complete 2 heating tune up inspection special In Lilburn. Find upstairs 19 year old furnace operating with poor duct system, no filter rack kit, evaporator coil badly rusted, worn ignition, worn flame sensor and blower not balance and making noise. System operating with no water protection in attic and furnace under-fire. Customer need consultation visit. Find downstairs 7 year old Lennox gas furnace operating with high oxygen level, and weak flame sensor. Find under system poor. Customer need consultation visit for duct system.
No heat in Lilburn. Check and find upstairs Goodman gas furnace fail due to fail pressure sensor. Replace pressure sensor under manufacturer warranty and replace blower capacitor under manufacturer warranty. Complete combustion calibration service for furnace to help improve temperature, efficiency and reduce CO level. System operating at this time. Find bio growth for upstairs system. Give customer estimate to to install pureAireX air purifier system to kill molds and improve air quality. Sign 2 cci plan and need to schedule in January to do heating maintenance and summer for cooling maintenance. Upstairs furnace operating at this time.
Complete heating maintenance in Lilburn. Check safety and operations, find 16 year old Nordyne gas furnace operating with worn inducer assembly, worn flame sensor and worn ignition. System have bio growth and dirty. Did not change filter. Give customer estimate to repair system and estimate to get system up to code due to gas line and flue pipe. Customer want to wait.
No heat warranty in lilburn. Arrived on site, found new system with failed condensation pump (that had not been part of instal) had failed. Replaced the pump (per Jeff at no cost) tested system, no issues present at this time.
1 full 90% furnace and AC installed in basement. All safety switches brought to code
No heat in Lilburn, check and find 23 year old Rheem gas furnace not operating due to fail inducer assembly. Find system molding in air distribution box and dirty blower assembly. Customer need consultation visit. Heating not operating at this time.
Sign 2 comfort control cci maintenance plan. Complete 2 heating maintenance in Lilburn. Change both filter, check safety and operations. Find upstairs 3 year old Amana gas furnace operating with in manufacturer spec. Suggest water protection for upstairs system in attic. Find downstairs 15 year old heil gas furnace operating with in manufacturer spec. Minor ware on ignition and need to keep check. Gas line not up to code and no water protection. Find customer have 17 year old hot water tank, suggest to upgrade tank due to age.
Renew comfort control maintenance plan in Lilburn. Find 8 year old Goodman gas furnace operating with in manufacturer spec. Change 20x25x5 media filter. Check safety and operations. Suggest surge protection for system and suggest air purifier system
Complete heating tune up special for Lennox heatpump system in Lilburn. Change filter, check safety and operations. Find Airhandler in basement operating with in manufacturer spec, replace Apco up bulb. Find heatpump system operating with our hard start kit for 7 year old system. Breaker box worn and pullout worn. Suggest hard start kit and breaker box for heatpump system.