Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
I always request Vu for each of my service calls! What a great & knowledgeable guy
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Vu is great! Second time with him as our tech. He’s polite, punctual & detailed.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Garrett did a very good walk through and explained everything and answered all my questions in a very professional manner
Overall Experience
Quality
Communication
Convenience
Come to do tune up special. Check and find system with no power. Customer need to call electrician to check the breaker and power supply to furnace. Tune up not done and customer not answering the phone. Lock the door at 4:15 pm.
Complete 2 cooling pm check. Did not change filter upstairs filter and change downstairs filter. Find both ac system drain missing in-line water protection and suggest to install for water safety. Find both ac unit operating with manufacturer spec. Suggest hard start kit to help system start up and reduce load. Suggest to to upgrade both old breaker box for both outdoor unit.
Sign 1 cci plan. Complete cooling pm check. Install stage 1 pureAireX filtration system. Replace apco uv bulb, install hard start kit and new tstat Aprilaire8466 and recharge system to manufacturer spec. System cooling at this time. Increase pureAireX stage 3 to 50% opening.
Complete 2 tune up inspection. Find gas furnace 23 year old operating with worn blower motor, worn damage ignition and poor filter system. Find system missing inline water protection for system in attic. Find 23 year old ac unit operating with pitted/ burnt contactor, low charge and worn stress compressor. Leaking hard start kit. Give customer estimate to repair, due to system age is it better for customer to upgrade system. Customer need estimate to upgrade system.
Sign 1 comfort club membership. Complete 1 system a/c repair and preventative maintenance check. Change the filter, check the pump and find system operating with a worn blower motor, condenser fan motor making noise and worn. Find blower assembly dirty and molding. The cooling system operating but not reliable due to worn motor.
Complete 1 system A/C repair and preventative maintenance check Check and find capacitor wire to compressor germ not connected. Reconnect wire and system operating.
Complete 1 system furnace repair and preventative maintenance check. Check and find furnace not operating and have no power to control. Find line wire damage at the power box. Repair wire for the customer. 1-year-old furnace operating at this time. Find system very dirty, missing water safety and flue pipe not up to code. Give customer estimate for additional work to the system.
Complete 1 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find heating system 15-year-old operating with worn inducer assembly motor and making noise, find flame sensor weak and ignition worn. The system also molded and not clean. Furnace gas line and flue pipe not up to code. Due to system conditions and age. Suggest to upgrade the system and not repair.
Complete 2 system furnace repair and preventative maintenance check. Find upstairs heating furnace operating with in manufacturer spec. No concern at this time. Find downstairs heating furnace operating with weak/worn flame sensor and weak blower motor capacitor. Need to keep a check on capacitor and flame sensor. Give customer estimate to repair the downstairs furnace. Change both the system filters.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find a 3-year-old Lennox heating system operating within manufacturer spec. No concern at this time.
Complete 2 system furnace repair and preventative maintenance check. Found inducer motor blades had fallen off due to rust and corrosion. Flue pipe is a single wall and rusted. Due to age and condition of the system, recommend upgrading the system. The customer just wants repair for now. Replaced inducer motor. With age and condition of the furnace, further issues may arise in the future. The system is heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 2 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find upstairs 8 year old Lennox heating system operating within manufacturer spec. Find downstairs 3 year old Goodman Heating system operating with manufacturer spec. Suggest an electric filter to help filtering the air in home.
Complete 2 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find upstairs heating system operating within manufacturer spec. Gas line not up to code. Find downstairs heating system not operating due to bird got into inducer assembly and clogged assembly. Remove bird and heating system operating but in poor conditions due to age, worn ignition, worn flame sensor and high co level. System also dirty. Due to system age and conditions suggest to upgrade and not repair.