5322 Palmero Ct
Buford, GA 30518
(770) 203-1600

Local Reviews
for loganville, ga

Rated 4.7 out of 5 stars based on 9 customer reviews

great service

I want to say first that I like Ta Kim. In fact I want him back in the fall. He was very informative not pushy. I will admit, I was reluctant with all the gimmicks out there. but I trusted his opinion. No, I wasn't excited about the cost but he explained why it was a good way to go. some just to check points but he fully serviced, took his time, and didn't rush it and answered all ?'s

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Courteous, hard working, knowledgeable technicians

So, first, I found over 500 positive reviews online so that was the first thing that caught my eye. The second thing was that they are family owned and operated. When I called to book an evaluation/estimate the office person was very polite and said she had someone available at noon to come out and evaluate our system. Less than 5 minuets after that call I got a text confirming the appointment. At 10:50 I got a text from Reece saying he was ahead of schedule and could start at 11am. While he was driving to our house I received a text with a pic of Reece and a bio, and a youtube channel with a bunch of customers talking about their experiences with Comfort Control and Reece in particular. Nice touch. I felt like I knew him by the time he arrived. Reece and Todd both did a great job listening to our concerns and evaluating our situation. Then they offered the best solutions for our system with detailed explanations of what each component would do for us. Reece gave us a cost estimate before the work was done, with a couple of options. Once we chose the direction they immediately went to work. They even found a few minor problems not discussed initially and fixed those as well. They worked until 8pm so they could finish the job in one day. These guys have a great work ethic, and are very polite and respectful, and they know what they’re talking about. They didn’t try to sell me unnecessary goods or services. When they were done they showed me the various repairs and cleaning they did to revise our system. I can tell immediately that we have better airflow – even on the opposite side of the house. I highly recommend Comfort Control – class act.

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Quality Control

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Maintenance Service

Vu is an excellent technician. He has always provided us great maintenance service over the years.

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Maintenance Service

Technician was competent and performed the winter service in a satisfactory manner.

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Awesome as always!

Awesome as always! It was good to see my tech again, is always friendly and easy to talk to. Always straightforward with me and no pressures. Thank you Ta Kim!

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Maintenance Service

Our technician, Vu Tran, serviced the cooling system and found everything to be in good working condition. He is very professional and courteous. He does an excellent job.

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Terrific Ty

Ty was very knowledgeable and advised me of few things no other tech has told me, in all the years that I've had my system serviced. They come do the job, try to talk you into getting more work done, then leave. Not Ty!! very informative and respectful guy

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Dehumidifier Install

Promises not kept. Broke minor items and did not tell. Did not clean dust from drilling/cutting. Left about 6 screws scattered around basement. Did not ask that I remove items from under steps before they blocked them by install. Problems with condensate pump due to improperly placed tube that I had to fix.


Response from Comfort Control Heating & Air:

I am sorry you did not get the wow service you deserve. I did talk to both technicians and they said that you actually helped them move some items. We don't typically ask customers to do any work for us that we can easily take care of for you. Not sure what happened with the new drain tubing but I can certainly have someone come out and look at the job to ensure proper installation.

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Job Locations
for loganville, ga

Ta K.

Ta K. Job Checkin

Complete 2 system a/c repair and preventative maintenance check.No cool for upstair system. Found compressor drawing high amps, low on freon and rusty coil. Found compressor has high head pressure. Installed compressor saver for upstair, 2lbs of Freon and Freon leak seal. While adding Freon for upstair, downstair system compressor stopped running. Found compressor overheated. Cooled the compressor down with water and put back the disconnect and compressor did not come on. Cooled compressor again and added a compressor saver and system came on. Replaced both clogged filters and chemical clean both dirty condenser coil. The downstair system has a high chance of compressor going bad. Next step is a tripped breaker and will have to get system to replace. Both system is cooling at this time.


Ta K.

Ta K. Job Checkin

New comfort club membership. Complete 2 system preventative maintenance and system. drain and clean condenser coil. Replaced upstair system compressor saver. Suggest surge protection for both outdoor systems. Both systems are cooling at this time.


Vu T.

Vu T. Job Checkin

Install 3 Ton Goodman cooling unit for upstairs system. Pressure test and recharge system to manufacturer spec. System cooling at this time. Per Tom no charge to customer.


Vu T.

Vu T. Job Checkin

Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.


Ta K.

Ta K. Job Checkin

Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.


Vu T.

Vu T. Job Checkin

Complete 1 system a/c repair and preventative maintenance check. System making noise at outdoor system. Find upstairs system compressor faulty and making loud noise but still operating but will fail. Per Tom, need order new 3 Ton cooling outdoor unit and replace. Need to get with Tom for details.


Ta K.

Ta K. Job Checkin

2 system A/C maintenance and a new contract. Cleaned a dirty condenser coil. Found mold inside the supply air box on both system. Installed UV APCO for both system inside air box to kill bacteria and mold. Replaced both starter and installed compressor saver on both outdoor systems. Both systems cooling normally


Vu T.

Vu T. Job Checkin

Complete tune-up special. Change filter and clean ac coil. Find a 19-year-old system operating with a low charge, leaking at evaporator coil in the attic. Missing in line water protection. The system has no filter rack. Find A/C unit operating with damage the contactor, stress compressor, and worn/rusted fan motor. System operating but not cooling properly. R22 leaking at the evaporator coil. Due to system age and poor conditions with leaking coil, need to upgrade system.


Vu T.

Vu T. Job Checkin

Complete cooling pm check. Did not change filter. Cooling system operating with weak capacitor. Suggest to replace capacitor and install hard start kit to improve compressor start up and reduce load. Find system in crawlspace molded and high moisture. Suggest air purifier system to help improve air quality and prevent molding in side system


Michael A.

Michael A. Job Checkin

Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.


Ta K.

Ta K. Job Checkin

Complete 1 system a/c repair and preventative maintenance check. The owner just wanted to do the repairs and will skip the maintenance renewal this year. Installed easy start/compressor saver for both outdoor systems. Installed surge protection for both outdoor systems. Tested and the system is working normally. Highly recommended to add UV light system for both indoor air box for bacteria and mold prevention.


Reece W.

Reece W. Job Checkin

Customer complained of poor dehumidification, poor airflow, and mold. Installed breathe easy blower ionizer, growth inhibitor, and bacteria and mold eliminator. Installed two forms of water safety. Redid drain line, installed condensate pump both new Beckett tubing. Removed, cleaned, and reinstalled evaporater coil. Pulled and cleaned blower wheel assembly. Found bad capacitor, replaced capacitor and installed hard start kit. Signed customer up for one system maintenance plan and performed maintenance. Cleaned washable filter. Chemically washed condenser coil. System is cooling normal at this time.


Vu T.

Vu T. Job Checkin

Inspection for duct cleaning and molded. System are clean and molded have are killed and clearing. Picture are in the deta base.


Vu T.

Vu T. Job Checkin

Complete 2 cooling preventative maintenance check. Did not change the filter. Check safety and operations. Find downstairs system low charge. Leak search and recharge system to manufacturer spec under full warranty due to the coil that was replaced in 2/2019. Found a loose TXV connection. Upstairs system operating with in manufacturer spec. Suggest hard start kit for both Lennox heat-pump system


Vu T.

Vu T. Job Checkin

Renew 4 system Comfort Club Membership plan and completed 4 cooling preventative maintenance checks. Did not change the filter, check drain and system operations. Find 2 5-year-old Lennox cooling system operating within the manufacturer specs. No concern at this time. Find master bathroom system operating with worn fan motor and running hot. Need to keep checking. Find basement heat pump operating with stress compressor and coil rusted. Need to keep checking.