Always happy with our service from Comfort Control.
I always ask for a Vu to handle my service calls because of his workmanship and his honesty.
It's great to have a company that you can trust to diagnose your problem and offer reliable solutions. Thanks Comfort Control!
Our evaporator coil started leaking. Vu diagnosed the problem promptly, created a temporary system to collect the leakage in a bucket, and created quotes for 3 options to fix it. For several reasons, we decided on the least expensive solutions. Vu came yesterday as scheduled and made the repairs and cleaned up in a very expeditious and professional manner. When completed, he showed me his work and how he improved the piping input, casing for the coil, and modifications of the interior of the unit to help prevent mold. He also told me that the new coil not only worked with the old refrigerant as quoted, but could be flushed and used with used with the newer refrigerants when and if needed. It is always evident that he takes pride in his work, knows what he is doing, and understands customer service while also promoting his company. I will always request Vu to perform my service.
Yesterday Vu came to our house to check out a leak in our basement. I always request that he be assigned our service calls because of his knowledge and customer service. He found the leak to be a rack in the evaporator coils of our A C unit. He then created a baffle that diverted the leak so that it could be collected into a bucket rather than puddling on our floor. After that, he searched for the availability for replacement parts and created three different options to correct our problem.
Our technician was very prompt and highly intelligent and would definitely recommend you guys. Our tech’s name was Vu Tran. You’ve earned a Loyal customer. Thanks.
The young man, Mr. Tran, was exceptional. Worked quickly, but thoroughly, and explained very well everything that he suggested we do to bring our air unit current.
Vu Tran was great as usual. I needed my water heater replaced and he took inventory of the heater and the furnace that is next to the water heater to make sure what had to be done to complete the installation. As always, he was thorough, knowledgeable and honest. Great technician and always friendly.
Extremely courteous and had us up and running again in no time! Very pleased.
Complete 1 system furnace repair and preventative maintenance check. . Replaced filter. System is running at safe levels. Recommend membership. Recommend adding a inline safety switch.
Complete 2 system furnace repair and preventative maintenance check complete. Changed filters. Changed downstairs UV bulb. Tested mechanical and electrical components. Downstairs flame safety getting weak, recommend repair. Replaced flame safety sensor. Systems are heating at this time.
Complete 1 system furnace repair and preventative maintenance check. Did not Change the filter, check safety and operations. Find heating system operating with in manufacturer spec. No concern at this time. Suggest air purifier system to improve air quality and prevent molding.
Complete 1 system furnace repair and preventative maintenance check. Renewed Comfort club membership. Replaced the dirty filter, did a combustion test and all within range. Checked electrical and safety switches all ok at this time. Installed compressor saver, indoor system surge protection and inline water safety device on secondary drain line from coil. Tested and system is heating normally.
Complete 7 system furnace repair and preventative maintenance checks. Found no problems. The back office furnace is running moderately high CO levels. Gave estimate to repair and increase duct size for the front furnace.
Complete 1 system a/c repair and preventative maintenance check. Check and find system operating. Find compressor operating hot with very high amp and burnt wire. Install a hard start kit and repair burnt wire. System operating at this time. Due to system age and compressor in poor conditions, suggest upgrade but customer want to wait.
Complete 1 system furnace repair and preventative maintenance check from new system install. Check safety and operations, find system operating normally within manufacturer spec. Change the filter, and check the air purifier system. No concern at this time.
Complete 1 system a/c repair and preventative maintenance check.No cool server room. System low charge. Recharge to manufacturer spec. The customer knows the system has leaks and only wants to recharge system for now. System operating at this time. Added 1.5 lbs of R410. Compressor operating hot and need to watch.
Complete 1 system furnace repair and preventative maintenance check. Left replacement filter. Changed water panel and set humidity level to 40 percent. Tested mechanical and electrical components. Found a weak blower capacitor and worn ignition system. Recommend repairs. Recommend secondary water safety to protect the furnace from potential water damage. Replaced ignition and blower capacitor, parts under warranty, labor is not. The system is heating at this time.
Renew 1 comfort club membership and complete 1 system furnace repair and preventative maintenance check. Change filter, check safety and operations. Find Lennox heating operating within manufacturer spec. No concern at this time.
Complete 1 system furnace repair and preventative maintenance check. Found clogged Beckett tubing. Replaced tubing and system is draining and cooling at this time.
Complete 2 system furnace repair and preventative maintenance check. 2-year-old heating system. Change both filter customer provided, check safety and operations. Find both systems operating within manufacturer spec. No concern at this time.
Complete 2 system a/c repair and preventative maintenance check. Check and find furnace control board fail. Replace control board and system operating at this time. Wire up common wire for nest thermostat. Ac system operating but have a weak capacitor and need to install a hard start kit. System operating at this time.
Complete 1 system a/c repair and preventative maintenance check. left side front office Goodman's system. Find a bad capacitor. Replace capacitor and install starter kit. System operating at this time. Give customer estimate for Comfort control member club.
Complete 1 system heating repair and preventative maintenance check. Found nothing wrong. Recommend adding a start kit to condenser and replacing the main switch. Customer declined repairs. Signed up for comfort club membership.