Have used Comfort Control for 8 years and always satisfied with the service.
Always very thorough, knowledgeable and courteous would recommend highly
Response from Comfort Control Heating & Air:
Thank you for the wonderful review and for taking the time to share your feedback.
Reece was professional, courteous and a Star Wars geek like me.
Had a large install of new ductwork and insulation. Guys were great, super nice, and accommodating. Very pleased.
Love having a company that I can trust. James went through all our systems, made a few minor repairs, and gave us some suggestions. All completed in just a few hours. Awesome company.
Did a great job of going over everything and giving the system a thorough check.
Great job by our technician, Mark. Kept in touch about arrival time. He was prompt, professional and efficient. He made the necessary repair, checked everything and made sure he had answered all our questions.
Thou I did not appreciate the nasty notice saying my maintenance agreement had expired Voo was polite, professional, efficient and personable.
I’ve always requested Vu when scheduling my yearly a/c and furnace maint because he’s professional, honest, skilled at what he does and very friendly. I wish there were more appliance techs like him.
Always a pleasant experience having Comfort Control our for routine service on our heating and air units.
Upstairs 16 seer 3 ton single stage AC system 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Lifetime furnace replacement heat exchanger warranty Supply plenum Return plenum High flow registers for the master bathroom and sons room
System was frozen up upon arrival, suction line was freezing throughout the basement as well as towards the compressor. Upon further inspection i found the indoor coil to be thawed out, leak searched coil and found leak on capillary tube on the far bottom left of coil. Oil spillage has caused a lot of corrosion on this point. Megged out compressor and compressor is starting to go, within the good parameters (700 range) but still under 1000. No warranty on coil. Jeff will be out today between 5-7 to give both estimates. Outdoor coil is 100% clogged in some areas.
A/c diagnostic in norcross. Indoor unit is running but not the condenser unit found bad secondary motor controller. And also blower wheel is dirty and needs to be cleaned.
A/c diagnostic in Norcross. Found system not running nest thermostat had a code E73 no power to red. Found drain line was clogged activating safety switch. Shutting system down. Flush drain line and cleaned safety switch cup. System is cooling at this time. Refrigerant pressures are good.
Maintenance norcross. Indoor capacitor is within range. Filter is clean. Did a leak check on evaporator coil. Did not find any leaks. Pressures are within range. Outdoor capacitor is very weak. Recommend replacing the capacitor. Blower wheel is very dirty and cutting down on air flow. Recommend having that cleaned.
Maintenance norcross. Completed maintenance on 2 systems. Changed both filters. Cleared drain lines. Upstairs blower dirty. And cap is slightly weak. Both systems have good pressures but running on r22 Freon that has been working based out. Systems cooling at this time. But recommend replacing due to age and efficiency
Ac service in Norcross. Upon arrival blower not coming on. Took door off to test which cycled power. Now blower is working. Homeowner wants to wait on replacing motor or board. If happens again will replace furnace
Maintenance norcross. Completed maintenance on 2 systems. Both 10 years old. Main floor evap coil 3 years old. No leaks in coils. Blowers clean. Filters ok. Cleared drain lines. Electrical components inside and out are within range.
Maintenance norcross. 18 year old system. Checked coil for leaks. Found none. Blower is dirty no water safety. All electrical components are working. Pressures are good. System running r22. Replaced faulty thermostat. Renewed maintenance plan.
Water heater repair in Norcross. Discovered bad gas control valve. Drained water heater. Removed valve and switch out with new one from Apex Supply. Water is not dirty. Bath tub gives tint look to water. Water heater operational at this time
Ac repair in Norcross. Replaced furnace control board.
Ac repair in Norcross. Discovered intermittently failing furnace control board. System also has no drain line water safety or compressor saver on system. Recommend repairs and routine maintenance. Homeowner has chosen to replace furnace control board under parts warranty only. Ordering part and will call when part is in to schedule
Ac repair in Norcross. Discovered system with failed outdoor secondary controller. Replaced under full warranty. System cooling at this time.
Two system cooling maintenance in norcross. Arrived on site, checked filter and cleared drain line, checked electrical connections, amp draw, capacitance, checked condenser coil and refrigerant pressures. Found both systems with weak blower motor capacitors, replaced, and only one form of water safty. Recommend installing surge protector to each piece of equipment, secondary water safty switch to each evaporator coil to prevent water damage to electrical systems and compressor assist kit to each outdoor unit to prolong the life of the compressor. Both systems are operating normally at this time.
Ac repair in Peachtree Corners. Discovered power switch off to main level furnace. Homeowner signed up for maintenance membership. Performed maintenance on 2 systems. Discovered both systems with weak compressor starters, upstairs system main electrical switch buzzing which is a sign of failure, both systems could use a duct cleaning and surge protection. Systems cooling at this time. Homeowner moved forward with all repairs. Replaced compressor starters, upstairs main electrical switch and installed surge protection for outdoor units. Need to call and schedule duct cleaning for both systems.