Yesterday Vu came to our house to check out a leak in our basement. I always request that he be assigned our service calls because of his knowledge and customer service. He found the leak to be a rack in the evaporator coils of our A C unit. He then created a baffle that diverted the leak so that it could be collected into a bucket rather than puddling on our floor. After that, he searched for the availability for replacement parts and created three different options to correct our problem.