Jon served my house in Buford. He is not just a service guy but more like a little brother I see twice a year. Now in Oakwood he has been here twice. I never have to worry about having a stranger in my house. Because he is so personal. We have over the years gotten to know each other, very important to me. You don't have to show me what he looks like, I know. Trust is also important to me Comfort Control has it. And they send me a tech that I know and trust is a big deal. Don't blow wind up my skirt to sell something. If he says it needs to be fixed or replaced I respect that and so confident I get it done..
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Have always had excellent service with Comfort Control! Thanks Jon!
Overall Experience
Quality
Communication
Convenience
I have never in all the years I have used this company, had ant reason complain.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Casey explained everything we needed to have done, how the membership works, and how our systems are doing now.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Gas leak in Oakwood Georgia. Found gas line with a leak took videos and pictures also system has been red tagged by the gas company. Flex hose is running into the furnace which is a safety issue. Neither the furnace or water heater has a sediment trap . Need to hard pipe the gas line going into the furnace and water heater and add sediment traps to both . Today we’re fixing the gas line . Put a new shut off valve on the gas line . Added two sediment traps . Installed hard pipe in the furnace. Fixed gas line . System is now operating and not leaking gas into the home .
Inspection oakwood. Completed fill up of minisplit system. System has no refrigerant in it. Leaked all the way out. Filled it to manufacture spec. System heating at this time. System needs to be replaced due to leak b
Heat maintenance oakwood. Completed maintenance found both units heating properly. Upstairs has good UV light and zoning is working. Safety switches work. Changed filter. Downstairs has no UV light but heating good. Safety switches work and changed filter. Installed UV light to system downstairs. Both heating at this time.
Heating maintenance Oakwood. Completed maintenance on 11 year old system. System is heating good. Emergency strips are good and clean. Blower is a little dirty. If worsens will need to pull and clean to avoid loss of air flow. Safety switches working. Evap coil still has corrosion but no signs of leaks. Changed filter. System heating at this time.
Heating maintenance Oakwood. Completed 2 system maintenance on 2 5 year old systems. Both furnaces heating properly. Upstairs has gas line not ran properly. Also UV light needs to be replaced. Downstairs needs UV light to take care of whole house. Relaced UV light and re ran gas line to make proper use of sediment trap.
Heating maintenance Oakwood. Completed one system heating maintenance on new system. Found furnace heating good. Everything installed properly. All safety switches work. Replaced filter. Everything inside clean. Home would benefit from having electro static filter and UV light treatment installed to better filter air and kill any bacteria or viruses in air and take care of any harmful chemicals in air.
Heating maintenance Oakwood. Completed one system maintenance on 3 year old air handler. Found system heating properly everything clean. UV light is good until spring. Changed filter. Missing secondary water safety device
Heating maintenance Oakwood. Completed one system heating maintenance on 2 year old gas pack unit. Heating elements are good and clean. Gas valve is good. Blower and inducer motors are good. Home would benefit from having air purifier installed to kill any bacteria and viruses in home.
Heating maintenance Oakwood. Completed one system maintenance on new system. Furnace heating properly at this time. Everything clean. Changed air cleaner filter.
No cool in Oakwood, arrived on site, found customer had put screw through suction line in the wall. Cut out hole, brazed in new section, pressure tested with nitrogen and pulled vacuum to remove moisture. Charged unit to manufacture spec. Unit operating normally at this time.
2 system heating maintenance in Oakwood, arrived on site changed filters and checked electrical connections, amp draw and capacitance. Tested and checked ignition and exhaust systems. Units are both operating normally at this time
Redirected duct. Corrected air flow problem. Duct sealed and correct in oakwood Georgia.
Payment is nor made on day of service. Estimated 2 weeks out for payment.
Completed diagnostic. Found outdoor capacitor bad. Replaced capacitor. System cooling. Pressures good and amps on motors are good.
