Overall Experience
Quality
Communication
Convenience
These guys are great. One of them even took off his shoes before entering our house and not because we asked him. He did it on his own. I know it was probably hard to put them on take them off. I really like these guys. I would definitely use them again. Great job guys.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Dehumidifier was leaking water due to clogged ptrap. Cleaned trap, cleaned pump and added chlorine tablets to condensate pump. Went ahead and did cooling maintenance and found weak capacitor in condenser.replaced capacitor. Changed filter customer provided. Chemically washed condenser coil. System is cooling at this time.
Completed one system maintenance found unit to be running on low pressure recommended leak seal and add refrigerant since we have added some in the past. Completed repair. Filteris good coil is clean. Bloweris clean. System running at this time
Completed one system furnace repair and preventative maintenance check. Thermostat wire coming from wall has 2 green wires. Crossed the 2 wires which caused the heat to run continuously. Switched back and checked all functions.
Completed one system furnace repair and preventative maintenance check. Replaced circuit board and thermostat. Checked heating and cooling. Both cycles work well.
Found a shorted circuit board. Ordered a board from the manufacturer. The board is scheduled to come in tomorrow. Signed the customer on the Comfort Club Membership. Also, I will be replacing the thermostat on the same day.
Completed 1 system furnace repair and preventative maintenance check. Found the unit to be old but still running. Blower whee was very dirty and needs to be cleaned. System has no water safety and needs to have an inline float switch installed. Flame sensor is very white and brittle looking and needs to be replaced. Customer declined all repairs for now. Filter looks good for now. System running at this time.
Customer wanted to know why outside unit kept coming on. Explained to customer it is a heat pump that is used for both heating and cooling and that everything is working the it should be. System running at this time.
Completed maintenance and found the wiring not correct from the install. Fixed the wiring for the customer and the system is running at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Furnace repair call. Found weak blower cap. Also, the was no drain line installed on the furnace so water was just draining into the blower compartment which has rusted out the bottom of the furnace. The homeowner chose to replace the capacitor, install drain line and sign up for membership. Opted out of apco. Furnace operation normal at this time 2-year warranty on the repair.
Found furnace working good. Plenum boxes are not insulated. The ducts are under sized. Flue pipe is too small.
Bad furnace board under warranty. Ordered part from Goodman Alpharetta. Need to schedule pick up and return to install
Heating system not operating. Check and find gas burner not operating properly, relay damage, badly rusted heat exchanger and system operating over 100 ppm co and rising. The system not safe to operate. Need to replace the system. Customer need estimate. Customer may not answer the phone, but still, need to come to the house. Mail hard copy to the customer. The customer has no email.
Gas valve was off. Found extra vent pipe added causing exhaust into burners. The system is heating well at this time.