James had to do several things, which took most of the afternoon, to find the problem with our system. We will need a new one, but James' attitude was great! Thank you!
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Overall Experience
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Overall Experience
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Overall Experience
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When I shop for goods or services I look for I look for two things quality and value. Over all the many years dealing with Comfort Control. I am pleased to say I always get both.
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Overall Experience
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Jon served my house in Buford. He is not just a service guy but more like a little brother I see twice a year. Now in Oakwood he has been here twice. I never have to worry about having a stranger in my house. Because he is so personal. We have over the years gotten to know each other, very important to me. You don't have to show me what he looks like, I know. Trust is also important to me Comfort Control has it. And they send me a tech that I know and trust is a big deal. Don't blow wind up my skirt to sell something. If he says it needs to be fixed or replaced I respect that and so confident I get it done..
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Overall Experience
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Overall Experience
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Overall Experience
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Have always had excellent service with Comfort Control! Thanks Jon!
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I have never in all the years I have used this company, had ant reason complain.
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Overall Experience
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Casey explained everything we needed to have done, how the membership works, and how our systems are doing now.
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Overall Experience
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Indoor air quality service call. Performed media air cleaner installation to improve customer's overall air quality. Advised customer of furnace maintenance plans available.
Maintenance done on an A.C unit. Discovered the coils were dirty which was leading to less cool air in the house for the customer. Cleaned the coils and checked the system again to make sure it was operating better. The customer is now prepared for summer.
Tune up oakwood. Did a leak search on evaporator coil. Did not find any leaks. Blower wheel is clean. Cleared drain line. Changed filter. Indoor capacitor is within range. No cracks in the heat exchanger. Outdoor capacitor is within range. Pressures are within range.
Ac service in Oakwood. Discovered disconnected Y wire in air handler preventing outdoor unit from coming in. After repairing the wire, discovered that the nest is not sending voltage to reversing valve to run the system in COOL mode. Nest needs to be replaced.
Ac repair in Oakwood. Replaced blower motor with psc motor and wired in with contactor. Corrected refrigerant charge to 9 degrees subcool. System operation normal at this time
Outdoor capacitor had failed, replaced and system began cooling properly.
Ac tune up in Oakwood. Tested operation of 1 system discovered failed secondary controller and dirty ductwork. Replaced controller and installed compressor saver. Homeowner has chosen to have duct cleaning done. System is aged and will need to be replaced in the near future. System cooling at this time.
Need to return with 3/4 hp Psc blower motor and wire it in to unit with contactor. Jeff working on details.
Replaced blower motor. Tested blower system cooling at this time.
Ac repair in Oakwood. Spoke with tech support and compared model numbers and model number of blower motor in unit does not match what is needed for system. Ordered correct motor from east coast in Suwanee.
Need to return when tech support is available. New ECM Blower motor is set to high speed, which is too high for the outdoor unit, but is performing under the needed speed. Need to confirm the correct motor was sold to us.
A/c repair in Oakwood. System has a restriction making unit ice up. Customer wants a quote for a new system.
Ac maintenance in oakwood Ga. one system. Checked all electrical and mechanical components. Changed electronic filter. Checked drain line.checked refrigerant pressures. Chemically clean ac condenser All functions are still functioning properly at this time. Recommend adding surge protection to protect home against power surges. System cooling at this time.
Maintenance Oakwood. Completed maintenance on 1 system found system clean and all components working good. Temp difference is good. Pressures are good. System would benefit from having indoor air quality treatments installed to better filter air and keep systems cleaner longer as well as UV light installed to kill bacteria and viruses in air that could cause harm to residents.
No cool in Oakwood. Found system low on 410-A due to leaking valve core at true suction port. Tightened valve and leak stopped. System needs roughly 3 pounds or refrigerant. Charged system to manufacturers specifications, System is operating normally at this time.