Overall Experience
Quality
Communication
Convenience
Casey explained everything we needed to have done, how the membership works, and how our systems are doing now.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Moved this year. Had a contract with Comfort Control at my last house. So glad to have them on my team again. Heating and air conditioning are a must. Failure is not an option. I am to old or spoiled to put up with that. With their service I have one less thing to worry about. It is bad enough that my thermostat is not working well. But the one in my house does.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
These guys are great. One of them even took off his shoes before entering our house and not because we asked him. He did it on his own. I know it was probably hard to put them on take them off. I really like these guys. I would definitely use them again. Great job guys.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Complete 3 system A/C repair and preventative maintenance check. Mini-split working ok. Both in house systems working properly inside without secondary water safety attached. UV light upstairs still good. Changed both filters. Cleared drain lines. Blowers are clean. Outdoor units working well. Upstairs has a pitted contactor and needs to be replaced before more damage occurs. The basement system needs a compressor saver and both need surge protectors. Replaced contactor and installed inline float switches.
Complete 1 system a/c repair and preventative maintenance check. Replaced both surge protectors and main level outdoor disconnect. System operation normal at this time
Complete 2 system A/C repair and preventative maintenance check. Checked all components found melted surge protector and burnt wires with a tripped breaker on the main floor outdoor unit. We'd like to replace both surge protectors on outdoor units and replace the disconnect on the main floor unit. The main level system could also use a duct leaning ad. The basement system needs an ultraviolet system to combat mold growth and maintain indoor air health.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 2 system furnace repair and preventative maintenance check. The system is old and should be replaced. Setup for CA to come out and give options. The filter is replaced by the customer.
Complete 2 system furnace repair and preventative maintenance check. Checked filters and both are clean and clear of debris. Ran static pressure tests on both systems. Pressure does not exceed system max ratings. Tested all electrical and mechanical components and all readings are nominal. Found both outdoor units without compressor saver kits, suggesting compressor savers. Found crawl space heat pump without a p-trap. Notifying customers that they are not up to code in this area of their system. Uv lights are 2 years old, recommending new 2 year bulbs.
Complete 1 system furnace repair and preventative maintenance check. Calibrated gas valve. Co levels were very high. The furnace is old and should be considered replacing. Setup for the CA to come out and give options for a cooling system and replacing the furnace.
Completed heating tuneup. Replaced filter. Found Heat Pump working good. UVC System is working good. Recommend adding a start kit to system for better startup and overall efficiency. Will also extend life and decrease load on compressor.
Furnace won't shut off. Came and found thermostat set for 76 and reads 76. Cycle the system and working normally. Potential thermostat relay could be stuck close once in a while. Found worn ignition and furnace has not been calibrated for combustion. Replaced ignition and system is heating normally
Complete 3 system furnace repair and preventative maintenance check. Found left side air handler and main air handler 17 years old with very dirty blower wheels and failing capacitor and zero water safety and concerning amounts of mold in systems. Recommend replacing both systems or cleaning blower wheels changing out capacitor adding float switches and adding UV inhibitors to the system to get the best performance and protect the home and air as well. The upstairs system is 6 years old and running well with no backup water safety. Recommend inline float switch to better protect the house.
Complete 2 system furnace repair and preventative maintenance check. found upstairs system good and UV light working good. Changed filter. Recommend electro static filter to better clean the air of dust and debris and keep the system and house cleaner longer. Also, recommend secondary water switch to better protect system and house from water damage.
Complete 2 system furnace repair and preventative maintenance check. Found upstairs with a standard one inch filter. Blower wheel is clean. Flex gas line going into furnace which is not code and single wall flu which is also not code. System does have UV air purifier that is running good as well as 2 forms of water safety which both work. Flame sensor and igniter are clean and working. System is heating. Attic stair case has no attic tent meaning the only thing dividing the attic and living space is a thin price of plywood which allows heat to escape very easily. Recommend attic tent for better insulation which can lower bills. Downstairs needs secondary water safety switch as well as UV purifier to treat whole house. Also downstairs has standard 1 inch filter and out of code flu and gas line. Installed compressor saver that was recommended at last visit. Systems are heating.
Complete 1 system a/c repair and preventative maintenance check. Emergency pan was full of water. Removed water and found a defective float switch. Replaced switch with an inline safety switch. Checked system. Recommend replacing motor controller in the condenser. Cust wants to wait. Restored cooling.
Complete 1 system furnace repair and preventative maintenance check. Found bad blower motor and very dirty assembly. Need to replace motor and pull and clean assembly. Did repairs and restored cooling. Recommend adding a UV system to Airhandler. Signed customer up for comfort club membership.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Tested mechanical and electrical components. Found high co levels in the main level furnace. Recalibrated furnace for lower co levels. Systems are heating at this time.