Vu is great about checking out and adjusting our system and letting me know what will need to be done now and in the future.
Vu was great!
Garrett was courteous and extremely knowledgeable about his profession. He took measurements as well as photos of my unit, and came up with thorough proposals of different options for me to consider. A job well done!
Bo called before arriving, checked inside and out and quickly found the issue. He also let us know several ways to keep the system running at peak performance. Thanks so much for getting us comfortable again!!
We had Vu Tran come work on our unit doing basic up keep. When he was done with the service he let us know of a few things he noticed, and some courses of action. We never felt like he was up selling, or pressuring us. Great company, good price, and highly recommend!
Technician very professional, courteous and knowledgeable
Complete 2 heating maintenance in Stone Mountain. Change both filter, check safety and operations. Complete 2 combustion calibration service for both Lennox gas furnace to help improve temperature, efficiency and reduce CO level. Furnace operating with in manufacturer spec. Suggest surge protection and suggest air purifier system.
One system heat maintenance in stone mountain. Arrived on site, changed filter and cleared barometric port. Checked ignition systems, electrical connections, amp draw and capacitance. Found a section of flue pipe had completely rusted through, replaced. Also recommend installing water safty and surge protection to unit. Unit is operating normally at this time.
Complete 2 heating maintenance in Stone Mountain. Change both Aprilaire 810 filter, check safety and operations. Find upstairs Rheem gas furnace operating with in manufacturer spec, notice blower wheel not balance, tighten connector to help reduce Vibration, if blower wheel is out of balance again will need to replace. Suggest more insulation in attic. Find downstairs Amana gas furnace operating with in manufacturer spec. Find flame sensor weak and surge to replace. Both system missing inline water protection and bout system gas line not run properly
No heat in Stone Mountain. Check and find d find short on wire and popping fuse. Find short and remove short. Find customer ecobee tstat not operating properly. Need to replace tstat. Give customer options for new tstat. Suggest surge protection for system and suggest comfort control maintenance plan. Suggest pureAireX air purifier system. System not operating at this time.
No heat/no cool in Stone Mountain. Check and find Trane furnace not operating properly at this time due to blower motor intermittent shut off. Check and find stated blower motor and furnace control replaced in the summer 2020. Check and find loose connection. Tighten connector and system operating at this time. Suggest comfort control maintenance plan and additional safety for system.
Complete heating maintenance for Lennox gas furnace in. Stone Mountain. Change filter, check safety and operations. Find 5 year old furnace operating with in manufacturer spec. Find bio growth in air distribution. Give customer options to kill bio growth
didn't want anyone at her home
Replace Lennox manufacturer warranty evaporator coil. Pressure test and recharge system to manufacturer spec. Sign 2 CCI plan and complete 2 air conditioning maintenance. Change both 16x25x1 filter and flush drain system. Both system operating at this time.
Ac service Stone Mountain. Completed diagnostic. Found system frozen solid at evap coil. Can not diagnose properly at this time. Informed customer system needs to stay off overnight and we will return tomorrow to diagnose.
Tested system. Found refrigerant pressures to be normal. Changed dirty filter. Found compressor operating at high amperage. Condenser is from 1993. Due to age and condition of system, recommend upgrading condenser and evaporator coil to something more reliable and more efficient with a good warranty.
No cool main system, check and find blower wheel broken. Need to replace blower wheel. Need to check for availability and get back with customer for repair. Not yet collect for service call.
No cool. Check and find condenser fan motor not operating. Find burnt fan motor, missing disconnect breaker, compressor winding poor. Find inside unit very dirty, blower assembly dirty, gas line not up to code, flue pipe not up to code, and missing water protection. Furnace operating but intermittent missing fire for third burner. Customer need consultation visit. System off at this time.