Jordan, was completely professional and confident in his assessment, also provided honest answers.
Overall Experience
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Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Jordan called to arrive early, came an hour earlier than promised, was very nice, respectful and solved the problem in minutes.
Overall Experience
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Convenience
Overall Experience
Quality
Communication
Convenience
Mr Vu was amazing- he was the consummate professional and was extremely knowledgeable with my HVAC system. Thank you Vu!
Overall Experience
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Convenience
We’ve been using Comfort Control for about 2 years now. They show up on time and are always polite. Most importantly they provide honest recommendations and advice on repairs and maintenance. We have their maintenance plan. They aren’t the cheapest but we can count on them and that goes a long way!
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Complete 2 system furnace repair and preventative maintenance check. No heat main level system. Found bad blower motor. Replaced blower motor. Signed customer up for two system comfort club membership and performed heating maintenance. Both systems are heating at this time.
Complete 2 system furnace repair and preventative maintenance check. Found ductwork not properly installed need to move ductwork from top of plenum to side of the plenum to properly distribute airflow. Systems are heating properly. Systems missing secondary water safety devices to protect the furnace from water damage. Systems also need pure air packages to better filter air and clean air of any bacteria mold or allergens in the house that could cause harm to residents.
Complete 2 system furnace repair and preventative maintenance check. Replaced filters. Found systems running at safe levels. Recommend adding air purifiers to keep systems clean and better air quality.
Complete 1 system furnace repair and preventative maintenance check. Changed filter. Tested mechanical and electrical components, all in good shape. Recommend inline water safety switch to shut the system off in the event of a backed-up drain line. Recommend surge protection to protect the furnace from power surges. The system is heating normally at this time.
Complete 2 system furnace repair and preventative maintenance check. Comfort Club membership renewal. Replaced filters, checked electrical and safety switches all ok at this time. Did a combustion test and all within range. The system is heating normally.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 3 system furnace repair and preventative maintenance check. Replaced all filters. Flame sensor running weak in the upstairs furnace. Both supply plenums have early stages of mold growth. Recommend adding air purifiers to both systems. Return boxes are full of dust. Gave estimate for duct cleaning. All systems are heating good at this time and at safe levels.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Found furnace very old and running high carbon monoxide levels. Blower motor is out of balance. Recommend upgrading the furnace due to high repair costs on an old system. Cooling coil and condenser are in good condition and 3yrs old. Replaced filter.
Complete 2 system furnace repair and preventative maintenance check. Upstairs system install by another company. Damper was not set up right and was sending airflow to master when there was no call. Corrected dampers. Inducer high voltage wire had damage from grinding on the inducer wheel. Repaired wiring and added overflow switch. Downstairs system running high co but still within ok levels but still needs to be adjusted. The furnace also has weak igniter and flame safety
Complete 1 system furnace repair and preventative maintenance check. Discover weak blower motor controller and flame safety. Blower motor pulling high amps and system needs cleaning. Recommended replacement due to the system is 20+ years old but homeowner declined. Replaced controller and flame safety. System heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Find furnace ignition fail, control was replaced in 12/20/2019 that was included in the repair but was not replaced. Install new ignition no charge to customers under warranty repair. Find blower capacitor bad and flame sensor weak. Replace the capacitor and wait on the flame sensor. System operating at this time. Help seal up evaporator coil door cover.
Complete 1 system furnace repair and preventative maintenance check. Found leak in evap coil. Need to return Friday to replace under warranty.