Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Reece came to our home and thoroughly checked everything out for us. He explained what was going on and went over all options. He has great customer service skills, patient, and very punctual.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
All around great experience from the first step in the door to the final step at the end.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Garrett was extremely professional, and really went above and beyond anybodies expectations. I wish their were more stars to give.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Wonderful staff. Punctual and wonderful with communicating information.
Overall Experience
Quality
Communication
Convenience
We appreciate Comfort Control keeping our system running at peak performance.
Overall Experience
Quality
Communication
Convenience
No cool, found bad capacitor, replaced under full warranty. System is cooling at this time.
A/c repair call. Found system with a bad capacitor (45/5 uf). Found dirty blower wheel as well. Water safety on the system is code compliant but there is no overflow protection switch for the drain line. Recommend replacing the capacitor, cleaning the blower wheel, installing overflow protection switch, and installing a hard start kit to reduce the load on the compressor so it starts smoother, runs smoother, and therefore lasts longer. Replaced capacitor. The system is cooling at this time. Thank you so much for your business today!
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Completed one system maintenance found blower and evap coil clean. Changed filter cleared drain line. System has no air purification other than standard one in filter. Would benefit from having UV air purifier and electro static filter to better filter air and keep system and house cleaner longer. Outdoor system has good pressures and working electrical components. System has no compressor saver or surge protection
Completed one system tune up found system 13 years old and running on r22 refrigerant. Informed customer of phase out of r22. Indoor system zoned has no back up water safety installed. Blower whee is clean filter is good. Outdoor unit does have good pressures and has working electrical components. System is cooling properly at this time.
Completed diagnostic found system low on refrigerant causing coil to freeze. Outdoor system and blower wheel very dirty and need to be cleaned for better efficiency and relieve stress on units. System has no water safety attached to protect system or house from water damage in the event the drain line clogs. System needs to be replaced due to age and efficiency.
Complete 1 system furnace repair and preventative maintenance check.Upon arrival, the thermostat was set to 69 while holding 69 in the house. Systems pressures are good while having a 121 supply. Filter pretty dirty but otherwise no issues with the system.
Complete 1 system furnace repair and preventative maintenance check. Left behind replacement filter. Dusted out electrical cabinets. Tested mechanical and electrical components. Found air handler in attic has no water safety to protect ceilings from water damage. Found dirty blower wheel. Found evaporator coil to be very rusty, corroded and likely to leak. System runs on r22 refrigerant which has been phased out by the epa. Electronic heat strips are functioning properly. Blower motor capacitor is weak. Found electrical pitting present on main electrical switch switch. System is 19 years old. Due to age and condition of system, recommend upgrading to something more reliable and efficient. If customer wants to keep system running as long as possible, recommend replacement of blower capacitor and main electrical switch with a blower wheel cleaning. Water safety switch is highly recommended to protect ceiling from water damage. System is heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Changed filter. Tested mechanical and electrical components. Found evaporator coil to be rusty, corroded and therefore likely to leak refrigerant. System runs on r22 which has been phased out. Found mold inside system. Found blower capacitor to be weak, recommend repair. System has no water safety whatsoever. Found capacitor in outdoor system to be very weak putting a strain on compressor and fan, recommend repair. Main electrical switch has electrical pitting present, recommend repair. Compressor is running at high amperage, recommend hard start kit to reduce the load on the compressor to help prolong the life of the system. System is heating at this time.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Dusted out electrical compartments. Found no water safety whatsoever on upstairs system, it isn't up to code and in the event of a backed up drain line water will overflow causing damage. Recommend adding on. Upstairs blower wheel is dirty, recommend blower wheel pull and clean. Downstairs system has a very rusty, corroded evaporator coil and is likely to leak refrigerant. Downstairs system runs on r22 refrigerant which has been phased out by the epa. Downstairs system has dirty blower wheel and weak blower motor capacitor. Downstairs system also has no water safety. Components and refrigerant pressures for upstairs outdoor system are in good shape. Downstairs outdoor system has a very weak capacitor and electrical pitting present on main electrical switch. Both systems are heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. New comfort club membership. Change filter, check safety and operations. Find 2-year-old heatpump and Airhandler operating normally with in manufacturer spec. Suggest surge protection for outdoor system, system starter kit to improve start up and reduce load, and suggest air purifier system to improve air quality and prevent molding. System operating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. Found supply boot in the kitchen was not insulated at all, causing condensation and the floor to be wet. Insulated the boot.