Reece came to our home and thoroughly checked everything out for us. He explained what was going on and went over all options. He has great customer service skills, patient, and very punctual.
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Overall Experience
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All around great experience from the first step in the door to the final step at the end.
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Garrett was extremely professional, and really went above and beyond anybodies expectations. I wish their were more stars to give.
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Wonderful staff. Punctual and wonderful with communicating information.
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We appreciate Comfort Control keeping our system running at peak performance.
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Overall Experience
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Overall Experience
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Completed diagnostic found system low on refrigerant causing coil to freeze. Outdoor system and blower wheel very dirty and need to be cleaned for better efficiency and relieve stress on units. System has no water safety attached to protect system or house from water damage in the event the drain line clogs. System needs to be replaced due to age and efficiency.
Complete 1 system furnace repair and preventative maintenance check.Upon arrival, the thermostat was set to 69 while holding 69 in the house. Systems pressures are good while having a 121 supply. Filter pretty dirty but otherwise no issues with the system.
Complete 1 system furnace repair and preventative maintenance check. Left behind replacement filter. Dusted out electrical cabinets. Tested mechanical and electrical components. Found air handler in attic has no water safety to protect ceilings from water damage. Found dirty blower wheel. Found evaporator coil to be very rusty, corroded and likely to leak. System runs on r22 refrigerant which has been phased out by the epa. Electronic heat strips are functioning properly. Blower motor capacitor is weak. Found electrical pitting present on main electrical switch switch. System is 19 years old. Due to age and condition of system, recommend upgrading to something more reliable and efficient. If customer wants to keep system running as long as possible, recommend replacement of blower capacitor and main electrical switch with a blower wheel cleaning. Water safety switch is highly recommended to protect ceiling from water damage. System is heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. Changed filter. Tested mechanical and electrical components. Found evaporator coil to be rusty, corroded and therefore likely to leak refrigerant. System runs on r22 which has been phased out. Found mold inside system. Found blower capacitor to be weak, recommend repair. System has no water safety whatsoever. Found capacitor in outdoor system to be very weak putting a strain on compressor and fan, recommend repair. Main electrical switch has electrical pitting present, recommend repair. Compressor is running at high amperage, recommend hard start kit to reduce the load on the compressor to help prolong the life of the system. System is heating at this time.
Complete 2 system furnace repair and preventative maintenance check. Changed filters. Dusted out electrical compartments. Found no water safety whatsoever on upstairs system, it isn't up to code and in the event of a backed up drain line water will overflow causing damage. Recommend adding on. Upstairs blower wheel is dirty, recommend blower wheel pull and clean. Downstairs system has a very rusty, corroded evaporator coil and is likely to leak refrigerant. Downstairs system runs on r22 refrigerant which has been phased out by the epa. Downstairs system has dirty blower wheel and weak blower motor capacitor. Downstairs system also has no water safety. Components and refrigerant pressures for upstairs outdoor system are in good shape. Downstairs outdoor system has a very weak capacitor and electrical pitting present on main electrical switch. Both systems are heating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system furnace repair and preventative maintenance check. New comfort club membership. Change filter, check safety and operations. Find 2-year-old heatpump and Airhandler operating normally with in manufacturer spec. Suggest surge protection for outdoor system, system starter kit to improve start up and reduce load, and suggest air purifier system to improve air quality and prevent molding. System operating at this time.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Complete 1 system a/c repair and preventative maintenance check. Found supply boot in the kitchen was not insulated at all, causing condensation and the floor to be wet. Insulated the boot.
No cool. Found system almost void of refrigerant. Found weak blower capacitor. Found rusty, corroded evaporater coil. Found mold in air handler. Found weak capacitor in condenser. Because of age and condition of system, recommend upgrading system to more reliable, more efficient system. Customer wants to contact home warranty company. Customer used $20 off coupon.
No cool upstairs system. Found bad compressor, recommend upgrading outdoor unit. Tom will return tomorrow to install unit. Total for install will be $3204.49. Collected $500 deposit. Total after install will be $2704.49.
Replaced thermostat and wire from stat to furnace. Mice ate through the wiring.
Completed diagnostic found 24v wire spliced in crawlspace had come out of wire but. Re nutted wire system running.