Our home had two older Geothermal units that had been down for a number of days and despite a number of contractors and technicians attempting to get the units running, there was no success. Then weather forecasters announce a major winter storm for our area beginning this weekend. We were now racing the clock to get heat before the storm to protect ourselves and our home. I contracted with Comfort Experts to replace the old units. They sent out a team of four technicians to complete the job. Joe's job was to run new gas lines thru out home to fuel two new gas furnaces. He worked tirelessly and with urgency to make sure and get his job completed in order to make sure we had one of the new furnaces up and running at the end of the first day, and both units before the winter storm hit. Joe is friendly, professional and hard working and didn't mind explaining what he was doing .