Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
5/23/24 Tech Cody arrived to customer's home. The homeowner informed me that their breaker for the AC was tripping repeatedly, when I arrived the AC was cooling and the breaker was not tripping, I amp clamped the outdoor unit and the system was pulling 12 amps. Mark Watkins will come out later today to replace the breaker and double the system to make sure it is functioning properly. As I was about to leave the homeowner noticed that their other system was leaking water from the indoor unit. I found the clogged drain, cleared it out, then poured a gallon into the drain pan and put in a pan treatment bar inside the unit. When I left both systems were running and cooling. Watkins will install breaker this evening.
Tech Cody arrived to customer's home. The system was not running when I arrived, I reset the 50A breaker and the system turned on. The homeowner had an electrician come to test the breaker box and said the issue was with the AC unit. When I amp tested the unit it never got above 13.8 amps. The system was cooling and I found no other issues. According to my tests the system is operating as it should and within specifications According to the data tag. I set up an appointment for our electrician Tyler to come out next Tuesday to get a second opinion on the 50A breaker.
Informed that due to I could only perform indoor portion of CTU customer agreed that would be okay and to move forward instead of rescheduling. Tested all components all measured within ratings and specs. Changed filters. Recommend duct cleaning lvl1.
Upon arrival customer stated unit wouldn't keep up during the night and had completely stopped working this morning. Inspected indoor unit, no problem found. At condenser the condenser fan motor was running compressor was not. Checked voltage across contactor voltage checked out. Checked 35/5 dual run capacitor, fan side was right below manufacturers range and herm side herm side was reading 0. Replaced 35/5 dual run capacitor started unit. Checked Refrigerant levels, Levels were acceptable at this time. Left system in cooling customer confirmed