I originally hired Comfort Experts to replace my AC Unit when my old one went kaput (broke). I was extremely impressed with Comfort Experts with the techs and process that went along with that process. Sometime between then and now, they added Plumbing and Electrical to their business, which is also covered with my Membership Plan. Being a first time, female homeowner (even though I bought my house 8 years ago), I did a lot of research in finding an HVAC Company. When I learned that electricians and plumbers were added, I was so very excited and a bit relieved. The last thing I wanted to do was having a find plumber in an emergency situation. Not only did I have one of their plumbers come out about a month ago for a clogged up bathroom, it was same day service because of my membership plan, and the issue was completed the same day and the tech was very thorough and explained and answered all of my questions. Yesterday was my yearly plumbing tuneup (something that I had never heard of), but I was and am for tune up. Even though I bought my house brand new and I have been the only owner and occupant, he pointed out all of the major points, areas, and equipment that were most important to keep an eye on, and to check in case of an issue or or problem. When it came to questions about how long certain appliances last and how long they usually last before needing to be replaced. And was honest about pricing and different options I had that would be most convenient and less costly for me. Tyler was able to answer all of my questions completely and confidentiality and honestly. And as a first time homeowner, he taught me a lot about plumbing in general and I just learned a lot when he walked me through what he checks on during the tune up. I am grateful for Comfort Experts adding these additional services to their business because there were questions and certain things that I want to add or update in my home. And now I don't have to do any additional research to find a credible plumber and electrician. Thank You Comfort Experts!!
