He was very nice and didn't seem like he was trying to get me to buy anything I didn't need. I appreciate that.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very effective and quick to do his job. Very polite
Overall Experience
Quality
Price
Convenience
Arrive for STU Replaced filter Drains clear Biological growth in the coil compartment Declined UV system Furnace fine Washed Condenser coil Replaced Dual run cap under warranty Motors and refrigerant fine
Performed plumbing tuneup customer thought I was coming to change out her filter for ac as well. I made some recommendations she said she is on fixed income but will talk to her son and give us a shout back to maybe get some items done.
During inspection discovered that system had both the primary and secondary drain lines backed up and emergency drain pan was filled with water Also discovered that cap was almost below tolerance level, brought all of this information to the customers attention and he said he wanted to try to clear the drain line first himself and then if he couldnt get it that he would call us back out and also said he wanted to wait on the cap for now Left customers house with system cooling
Ran tune up on system. Found dual run cap to be dead, and compressor saver was only device starting up the compressor. All o5her components tested good. Cleaned off outdoor coil. Tested drain and water drained normally. Tested heat and found that the inducer motor was loud and starting to fail. Also found evaporator coil to be dirty. Due to age of unit, recommended to customer about a possible replacement. Customer declined at this time. Cleaned off indoor coil and sprayed with cleaner. Found no other issues at this time.