Tyler Barbee at Hobson Air is not a good salesman. Already upset that they installed a completely new Amana system that only lasted 6.5 years. Took over a week to call me back with a price. Tyler did not discuss any benefits that would come with his quote such as warranty or even a loyalty discount for me bringing them back. I never got the warm fuzzies with Tyler and even asked that I deal with another employee, Don S., who said would be contacting me but they never acknowledged my request and kept Tyler, so I just don't think they were serious about me being another customer.