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Alex was very courteous and respectful! Explained the plan and ask me if I had any questions. No complaints at all!!!
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Kellen was sooo great! I couldn't make the app work!! Will you please do that for me???thank you? Helen😊
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Mark W and Derek were very professional and caring to my situation.
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Mark was an excellent technician and was extremely knowledge about HVAC systems. Mark evaluated our systems and gave the most needed options first and then future plans for our systems. We can not recommend Comfort Experts and their techs enough. 5 stars across the board.
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Cody Brooks is an outstanding technician. He is a he's Curtis. He's passed his there. He did a good job and I would like him on any job about hell. Give him a raise
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These guys were extremely nice. They worked fast and installed our unit even correcting some problems from our previous system. Absolute professionals!
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Great job! Daniel and his helper came and knocked it out. Thank you!
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The service is always excellent. The down side is every time my unit is serviced it's always a larger price quoted. $400 here, $800 there etc. I don't understand why I am asked to spend so much on a brand new unti not even 10 years old yet. I feel like I am being taken advantage of and that is not a good feeling.
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Ian was very polite and he acted like he knew what he was doing. And he did know what he was doing. When he left, my air conditioning was cooling and I am a happy woman! Thank you Comfort Experts!
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No service fee we had just done a panel change and the problem could be the breaker I switched out the breaker and adjusted a two to three prong adapter but I'm going to talk to Brian to get some estimates on changing out some of these 2 prongs
Super tune up performed today on a Coleman downflow air handler with heat pump installed in 2016. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Blower wheel and evaporator coil are clean. Evaporator coil has some corrosion present. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Reversing valve and defrost control board are working properly. Outdoor unit was washed and waxed. Highly suggest adding a compressor saver to the outdoor unit to help with the reliability of the system upon start up.
Install 42k heat pump outdoor unit with new slab
Quoted 2 systems, moving both closet units to attic with new ductwork for $57,894
2019 indoor unit. 2010 3.5t hp condenser. Condenser unit is unlevel and service lines are buried under dirt. Compressor inrush amps exceed manufacturers LRA specifications. Heavy wobble on condenser fan motor. Bearings failing on condenser fan motor. Thermostat physically won go below 69° Dirty ductwork can be seen outside the supply vents. Due to the age and state of condenser unit and the end of life data fro. The compressor behavior, homeowner agreed to speak to a CA 11/15/24 @10am Son will most likely be present to help since homeowner is hard of hearing. A new condenser unit with a pad, duct cleaning and surge protection.
Install 48k electric downflow with standard filtration and code kit
Amana heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. Ecm blower motor is acceptable. Blower wheel and evaporator coil are clean. UV bulb is on and working. Aprilaire 213 filter is dirty and needs to be changed. Customer did not have a new filter. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Reversing valve and defrost control board are working properly. System is running in cool upon departure.
Upon arrival, tech was shown to furnace thermostat and condenser. Technician started with the furnace. Everything looked to be up to technician standards tech notice wet switch was at bottom of the floor, where it is supposed to be so they do have drain protection. Technician headed to condenser technician found fan motor wasn’t running up to specs. Technician got ratings on fan motor and they were not meeting standards technician then moved to compressor where the readings were up to technician standards.
10/22/24 Found fuses on bus bar melted, swapped spare fuse around and was able to get system operational, getting with Mark on refrigerant and operation looks like txv has failed again
Set solar lead for the 22nd Rob has been given the info
2004 indoor 2008 outdoor straight electric. I informed homeowner that the heatstrips are non functional and offered to diagnose, homeowner politely declined saying Brian H was going to install a new system soon. (Brian H favorite aunt).
Main drain line repair Returning tomorrow to complete
