Wade and Zachary were very respectful and knowledgeable. Great work and very professional.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service, came out for a quote, did the work as described.
Overall Experience
Quality
Price
Convenience
I will always ask for Justin for anything I have done.
Overall Experience
Quality
Price
Convenience
Both guys are very good mechanic and old time and did great job and have a good personality. The good employees this is from Chess
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Justin has been here 3 or 4 times on my cooling and heating checks on my maintenance plan. He has always been knowledgeable and professional. He also puts up with my looking over his shoulder and questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Alex was very courteous and respectful! Explained the plan and ask me if I had any questions. No complaints at all!!!
Overall Experience
Quality
Price
Convenience
Completed tune up on system from 2019 it is a pain straight cool electric heat check both indoor and outdoor units indoor unit has biological growth buildup and the blower wheel is dirty so I recommend a UV light and a blower cleaning as far as the outdoor system capacitor is well within manufacture spec unit is pulling a hundred amps on startup even after cleaning compressor and fan motor amp within manufacture spec while running as far as the outdoor I recommend a compressor saver and surge protector unit is a little low.
Tub faucet leaking and bad aerator in guest bath lavatory. Replaced cartridges, springs, and cups in delta faucet and replaced aerator We will rebuild tub faucet in guest bathroom
Faulty fill valve. Install new fill valve in Kohler toilet in hall bath Replace fill valve in hall bath toilet
Upon technicians arrival technician found that the system was short cycling due to drain being clogged. Technician cleared drain and made your system was working properly
2012 Goodman Dual Fuel Furnace Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining Blower motor and wheel were acceptable Blower cap was within manufacture range Evaporator coil was acceptable 2012 Goodman Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from bottom of the unit Washed condenser coils from inside out of Waxed top of the unit
System was tripped on high pressure lockout. Reset system and ran it, Heatpump was running in heat mode. Found that the reversing valve was not getting energized. Checked voltage at C to O got 24v, checked where reversing valve plugged into board and only got 14v bypassed at plug ins and connected reversing valve wires to C and O at board so system will still function as should. Left system in cool and changed filters
Adding 16" damper and two sheet metal scoops
He currently has no issues but I did talk to him about the fact that since he has two meters he most likely is paying a flat fee on both of them and if he was interested in possibly getting one of those rerouted to the main panel on the pole but he is not at this time
Customer states that the two bedrooms are very warm. Customer recently added an addition to the home and has uneven air flow. New duct work was added to most of the home except for the two bedrooms. Air is bypassing the bedroom ducts and favoring the main 16 inch duct that is feeding the new plenum to the rest of the house. Comfort advisor is scheduled to meet with the customer regarding re engineering the duct work and do a load calculation of the home to ensure the unit is sized properly for the addition. Customer has $120 credit he would like to put toward repairs.
Closet downflow. Compressor short. Trips 40amp breaker. Indoor unit on a 70amp breaker. Heavy airflow restriction on evaporator coil. Blower extreme buildup. Compressor OHM verified short. Disconnect is bypassed by another company. Dual run cap had melted last night per homeowner. Homeowners agreed to have CA call for a pre approval. CA appointment set for 6/3/25. System down, children in home.
Upon arrival tech found that home owner had stepped through the return technician went under the house and put it back together the system is operating properly at this time
2018 Goodman Airhandler Main Checked and tightened all electrical connections Filters were recently changed Filter is wrong size, filter box is for 20x25x1 Drain was clear and draining Blower motor and wheel have slight biological growth build up Evaporator coil was acceptable 2018 Goodman Heatpump Main Checked and tightened all electrical connections Dual run capacitor is weak Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from bottom of the unit Washed condenser coils from inside out Waxed top of the unit 2018 Goodman Airhandler Master Checked and tightened all electrical connections Filters were recently changed Filter is wrong size, filter box is for 20x25x1 Drain was clear and draining Blower motor and wheel have slight biological growth build up Evaporator coil was acceptable 2018 Goodman Heatpump Master Checked and tightened all electr
Pawn technicians arrival technician found that master bedroom system was down tech found the fan motor was not running technician found that there was a stick that had fallen down it's blocking the fan from moving tech omh the fan motor everything is coming back okay right now technician is talking to homeowner explaining that thing could go out in the future tech found everything else to be running properly at this time Tech does recommend home owner changing out filters
