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Great service, came out for a quote, did the work as described.
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I will always ask for Justin for anything I have done.
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Both guys are very good mechanic and old time and did great job and have a good personality. The good employees this is from Chess
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Justin has been here 3 or 4 times on my cooling and heating checks on my maintenance plan. He has always been knowledgeable and professional. He also puts up with my looking over his shoulder and questions.
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Alex was very courteous and respectful! Explained the plan and ask me if I had any questions. No complaints at all!!!
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Kellen was sooo great! I couldn't make the app work!! Will you please do that for me???thank you? Helen😊
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Mark W and Derek were very professional and caring to my situation.
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Technician arrived to customers home and asked questions to homeowner about home. Technician then grabbed tools and started in air handler in attic. Technician took panels off and inspected blower wheel looked in good condition, plenums looked in good condition, evaporator coil looked clean, blower wheel capacitor was in range, insulation was spray insulation on ceiling which was good. Technician moved to outside condenser unit and took electrical panel and checked capacitor was in range, contractor looked in good condition, homeowner said she had a hose bib for technician to hook up water hose but homeowner was unable to find hose bib, coils on condenser where not clean, technician did get inrush reading or 56 amps, aswell as refrigerant levels lookin in decent condition due to coils not being clean. Technician talked to homeowner and she said it was fine. Technician went over home questioner with homeowner.
Upon arrival Customer stated the thermostat was not working properly. During evaluation found the system was not coming on while thermostat was calling for cool. Fan motor came on immediately but Condenser never came on. Fan setting on thermostat was set to auto but Fan was constantly blowing and no why call at unit when thermostat said it was calling. Removed thermostat and jumpered R, G and Y. Fan and Condenser came on. Internals of thermostat are not working properly thermostat needs to be replaced
$89 drain clean. Will pull trap and cable drain. No warranty on stoppage without a clean out
Went ahead and replaced water service from pump house to the home. also replaced frost proof at the back of home. tested after all repaies were made everytging working properly.
Need to schedule work for Thursday morning to meet diggers and complete.
Take mission arrived to customer's home. Technician talked to customer and asked questions about home. Technician, grab tools and started an airhandler. Technician track electric corridors all in range. Technician, checked plenums and changed filtered. Technician moved to outside condenser unit and cleaned it. Technician took electrical reings like capacitor, And also took refrigerant readings all in range. Dignition then finished cleaning condenser unit and waxed it. Technician talk to homeowner about recommendations.
2012 Goodman Package Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Cleaned Blower wheel and casing and installed new surge protection
Technicians arrived to customers home. Technicians talked to homeowner and asked questions about home. Technicians started in attic and checked air handler everything was looking good. Technicians changed filter and noticed a bit of mold starting to grow due to light being out. Technicians then checked evaporator coil and was good as well as the drain being clean. Technicians moved to outside condenser unit and took readings on electrical side. Electrical readings where fine but capacitor was bad and a wire was in bad shape. Technicians changed capacitor under P&L warranty aswell as fixing the wire issue. Technicians then washed the condenser coil and waxed it. Technicians talked to homeowners about light and they agreed to replace it. Technicians replaced uv lamp.
Super tune up performed today on a straight electric system installed in 2019. System was slightly low on charge. Recharged system with 15oz of r410a. Performed leak search but was not able to locate a leak. All electrical connections are tight with no corrosion. Compressor saver was installed in this visit. X-13 blower motor is acceptable. Blower wheel and evaporator coil are clean. Heat strips are pulling proper amperage. Air filter was changed. System running and cooling upon departure. Highly suggest adding a whole home surge protector in the near future.
Customer had issues with toilets bubbling when using showers. Upon investigation, it was discovered that their septic tank was full.
Customer had leak behind tub valve, but said he wouldn't have money to diagnose until next week.
2019 Lennox Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor has slight dust build up Evaporator coil was acceptable Dual run capacitor was weak Refrigerant levels were low at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Auxiliary motor starter replacement and customer wanted to add a pound of 410A to the system Did all Recommended work
3/5/25 I have sent a finance application to the customer and await his finished application and I will be calling him tomorrow to make sure everything is going smooth
Upon arrival Found that the thermostat had been reset and was froze on setup screen. Reset thermostat again and re calibrated thermostat, ran system check found no issues at this time left system in heat
