1412 Greenwood Road
Weatherford, TX 76008
817-596-4808

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Local Reviews
for providence village, tx

Rated 5.0 out of 5 stars based on 2 customer reviews

Excellent service

Very informative

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very knowledgeable and respectful service man

Prices to repair part was the most expensive out of 3 qoutes

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for providence village, tx

Jose  G.

Jose G. Job Checkin

Install 18k mini split in garage area


colby.finch@acgenius.com

colby.finch@acgenius.com Job Checkin

Spoke with Roy after his home warranty came out, he will likely replace the air handler with home warranty but will let us know.


colby.finch@acgenius.com

colby.finch@acgenius.com Job Checkin

On arrival coil was completely frozen. Indoor unit emergency drain pan and air handler very rusted, all screws rusted out and held on by tape. Once thawed I found that the system was low on refridgerant with a 50 degree superheat. Recommended replacement of system due to age of equipment, condition, and cost of repairs. Scheduled a comfort advisor visit for Friday from 3-5 after he speaks with home warranty.


Don S.

Don S. Job Checkin

Lg ouch oh oh


colby.finch@acgenius.com

colby.finch@acgenius.com Job Checkin

9/18/23 Unable to install new part, I had a weld in high pressure safety instead of an external screw on. The part will be picked up this week, pausing to reschedule for later in the week.


colby.finch@acgenius.com

colby.finch@acgenius.com Job Checkin

On arrival the system was running and cooling. I removed the external high pressure safety for the time being, we are looking into ordering a safety that cuts off at a higher pressure.


colby.finch@acgenius.com

colby.finch@acgenius.com Job Checkin

On arrival the outdoor and indoor unit was not coming on. I checked the drain lines and found the primary drain line clogged. I disassembled it under the sink and cleaned out the p trap and the primary drain line. After reassembling the drain line I poured a gallon of water through it and it went straight down the sink p trap confirming that the clog was cleared. As I left the system was back on and cooling effectively. Thanks for choosing comfort experts and have a great day!


Mike  S.

Mike S. Job Checkin

Upon arrival outdoor unit not running. Unit had tripped on high pressure cut out manual reset. I reset switch unit runs. Refrigerant pressures 350/134 9 deg sc. Rechecked capacitor it's within specs. Recleaned condensing coils. Showed customer how to reset switch in case it happens again. Ask tenant to call if he has to reset so we can determine course of action.


Blake  B.

Blake B. Job Checkin

Tech arrived at a service call. Upon arrival the thermostat read 75 when set to 75. Capacitor at was within specs. The refrigerant was tested and the TXV didn't appear to be functioning. The system was a little low on refrigerant. There was possible oil in the pan. The drain line has visible buildup. The Delta was low. The customer was informed of recommendations today. The customer would like a phone call from a Comfort Advisor. Rob G was contacted and will give him a call. The system was left on upon departure.


colby.finch@acgenius.com

colby.finch@acgenius.com Job Checkin

Upon arrival unit not running. Located open high pressure control. Condensing coils 100% dirty. Cleaned condensing coils and bypassed high pressure control to o gain cooling. Will call customer in the morning to give options for rep as it. And collect payment.