Overall Experience
Quality
Price
Convenience
Prices to repair part was the most expensive out of 3 qoutes
Overall Experience
Quality
Price
Convenience
3/26/25 Arrived to home wife let me in home the. Took me to husband I asked to speak to him about descaling his tankless. Mr said we are here too late come back another day.
On arrival system running and cooling producing and adequate delta. Drain lines flowed when flushed. With customers permission I replaced April aire filter. Indoor unit clean, found beginning stage bacterial growth in supply plenum. Outdoor unit passed all electrical testing but the compressor pulled 5 amps over the manufacturers red line on start up. Recommended some form of start kit to address this. I also recommend a dynamic aqs indoor air quality germicidal system. This will eliminate all viruses, germs, mold and mildew in airflow before it enters the air we breathe. System cooling as I left. Will follow up Friday at noon to discuss recommendations further.
Install 18k mini split in garage area
Spoke with Roy after his home warranty came out, he will likely replace the air handler with home warranty but will let us know.
On arrival coil was completely frozen. Indoor unit emergency drain pan and air handler very rusted, all screws rusted out and held on by tape. Once thawed I found that the system was low on refridgerant with a 50 degree superheat. Recommended replacement of system due to age of equipment, condition, and cost of repairs. Scheduled a comfort advisor visit for Friday from 3-5 after he speaks with home warranty.
