Anthony was very courteous and respectful. He made sure he put on his shoe coverings each time he came inside.
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Alex and Abraham competently assessed my unique needs of installing a new HVAC system in my 1940s home. They each went the extra mile to do the job RIGHT! Alex also took time to explain their work and answer my questions. They were respectful and took care to clean everything up when they were done. Excellent experience!
Response from Comfort Experts Inc.:
Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived onsite customer had a broken toilet in hall bathroom That was broken. Went ahead and installed customer supplied toilet in hall bathroom. Tested after install everything working properly.
Technician arrived to home, handed home questioner and started in furnace on attic. Technician changed filter, blower wheel looked clean, plenums in good condition, insulation level r30, drain lines have slight buildup mentioned to homeowner, electrical readings in range aswell as wires in good condition. Technician moved to condenser unit, washed coils in and out and waxed units shell. Refrigerant levels In range, capacitor in range, unit did have a compressor saver, contactor in good condition. Overall system cooling and heating efficiently.
Performed super tune up Washed condensors and tightened connections Filters were recently replaced Deltas 17-20 All cooling and heating components are in tolerance Reccomended condensor blower replacement - photo of information in miscellaneous Reccomended blower clean Reccomended drain saftey switch Reccomended soft start kits Reccomended drain clear - slow-medium water Reccomended comfort advisor Systems left on cool at exit
Arrived for service eval on mini splits Quoted re running drain lines Adding water safeties to each indoor unit Lifting and mounting condensers to the wall Trimming line sets and wires to size and recovering with lineset cover Homeowner will discuss with her husband and get back to us
Electrical to AC Need a HVAC-Tech to go out on Monday and check the mini splits that were installed by a different company to see if maybe we can improve their drainage situation and possibly offer alternatives
On this job I inpected the system for tolerance. I retrimed out the return box to make it easier to access the filter base. The system is putting out 140° air in heating. Intake is 88. The system could use an easy start out side to help inrush Amps. Other then this the system test in tolerance.
Htu completed, while inspecting system I found the induced motor running at max rated amps and it was making a loud high pitch noise Recommended replacement, cst needs to wait a couple of months before completing repairs, cst signed up for membership need to follow up
Tech Cody arrived to customer's home and met the homeowner. System is a 6yo Goodman furnace. INDOOR: I replaced the filter, the blower is clean, the blower motor is in good condition, the blower capacitor is within tolerance, and the coil is clean. The furnace went through all of its safeties with no issue and began to operate normally. The system had a UV light installed and it was functioning properly, and the system had a 18 degree temperature split. OUTDOOR: I washed and waxed the unit before taking any readings. The compressor and fan motor were operating within manufacturer range, the unit had a compressor saver installed, the capacitors were within tolerance, and the primary electrical control was in good. The refrigerant charge was within acceptable levels at this time. I shared my findings with the homeowner and left the system off at the thermostat per the request of the customer as I left.
2023 Ducane Airhandler Checked and tightened all electrical connections Customer recently changed filter Drain was clear and draining Heat strips were functional and within manufacture range Blower motor and wheel were acceptable Evaporator coil has biological growth build up 2023 Ducane Straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended uv system for biological growth inside system, Customer wanted to call the office and talk about uv systems
Customer has an old water heater that should be updated and also need to pull and reset toilet in hall bathroom. Made recommendation to address items customer will call us when she wants to do something not ready for anything at the moment.
2018 2t goodman gas. System down upon arrival. Diagnosis discovered- 45/5 dual run capacitor on condenser unit was bloated (open) - replaced. Utilized manufacturers warranty on part. Had to use a seperate 45 and 5. System functioning.
08/17/24 TS- re lit pilot. Waterheater is only 1 year old but alot of it isn't too code. Informed him on what it would cost to do it right. No pan no T&P line, no sediment trap for the gas line, and the flu pipe going up isn't to code. Also no door to closet
Noise due vibration at condenser, screws needed to adjust
This system is tolermace. The tD is 20 in cooling. I changed the filter and inspected the system for biogrowth and found none. The system has water protection as well. It could still benifit from a UV light system. The condensor cap is in tolerance it also has a hard start already on it. The condensor is clean and ready for cooling.
