I am very pleased with Ben, the service tech. He is friendly, courteous and I was pleased with his attention to detail during the service.
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Great service getting the HVAC system running the way it is supposed to be.
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Tech's, replaced indoor and outside coils under warranty...curteous, informative, and demonstrated excellent knowledge during service call!
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The techs arrived and were friendly and well mannered. They got to work right away and identified the issue quickly. They also identified a mistake from the original installation and corrected it. It was an overall wonderful experience.
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Company offered to place us on priority list due to infant in the home on mechanical support for breathing. Crew on time and friendly, worked quickly to assess problem and make repairs. Repair covered under homeowner's insurance, no cost to us as renters. Highly recommend.
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Overall Experience
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Overall Experience
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Overall Experience
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Routine maintenance on an Amana heat pump
Complete: 2 systems worked on DS unit: Goodman split HP: TN said would not reach desired temp. 68. Checked all mechanical and all checked out. Found pressures high on both sides. Outdoor coil was extremely stopped up. Cleaned coil and high side came down but low side stayed up. Checked indoor coil and it was a little dirty but not bad. Flipped to cool mode and checked my SH. I needed a 13 and it was at zero. System was over charged. Took some refrigerant out and got my SH rt. Temp still not reaching required temp. Was 105 with Heat strips. Slowed blower from high to medium and got temps to 120 with Heat strips. If issue remains the compressor may not be pumping at full capacity. But rt now doing what it should. Cycled system.
Complete: 2 Systems: EPA Maintenance On DS Unit Rheem Split Heat Pump: Air Handler: Checked Amp Draws on the Blower Motor and Heat strips, checked the capacitor and blower wheel. Inspected Evap coil. Heat Pump: Checked the charge, and the capacitor. Check the Amp draws on the fan and compressor. Cleaned Unit. System looks good and running Great at this time. Replaced Aprilaire Filter in US Unit.
Complete: 2 systems: Worked on DS Unit: Rheem split Hp: Found broken B wire from Tstat to AH keeping unit in Cool Mode, causing the Heat strips to run continuously. Replaced wire with spare and reversing valve shifted. Checked charge and system is running as it should at this time.
In Complete: 2 Systems: EPA Maintenance Complete: US Amana Split Heat Pump: Air Handler: Checked Amp Draws on the Blower Motor and Heat strips, checked the capacitor and blower wheel. Inspected Evap coil. Heat Pump: Checked the charge, and the capacitor. Check the Amp draws on the fan and compressor. Cleaned Unit. System looks good and running Great at this time. Incomplete: DS Rheem can not complete Maintenance. Unit is frozen up. Pic in docs.
EPA maintenance on a Goodman heat pump system
