Mr. David Miles was very kind and knowledgeable, best service that could’ve been provided!
Absolutely love David and Dennis as a duo. They corrected issues left from a previous tech. And answered all my questions respectfully. I wont have any other techs come out. Even if it means waiting a couple extra days like i did.
They were very helpful and friendly. Willing to work with us and our schedule.
We've had 3 other people come out from home shield to look at the A/C and he actually found the issue for us. Very nice and helpful.
Cody was very professional and we are grateful for his service.
Everything went better than expected. Very happy with service
Working on lennox heat pump
Working on goodman wall unit
Working on rheem system
performed diagnostic on honeywell zone system
cleared drain line on Lennox heat pump AC split system zoned
replaced zone damper motor on carrier heat pump AC split system zoned
replaced zone board
replaced emergency drain pan for trane heat pump air handler
replaced contactor on Nordyne heat pump split AC system.
performed diagnostic on zone board
Incomplete: 1 System: Trane Split HP: Came to replace blower motor. When I pulled the motor found a couple of wires hanging and with it being a new board it was difficult to see how the new variable speed motor connected. Called Jimmy he had me str8 wire in a Truck Stock motor so they would at least have AC. Motor came on but was an error on the Tstat. The communication wasn’t acting right due to the motor not being connected to a variable speed. However, the outside unit did come on. Briefly connected guages to check and see if there was refrigerant in the system bc there was oil on the service valves. It seems to have refrigerant but lines weren’t getting cold. Informed HO that David Miles will be back out on Monday per Jimmy to get everything straightened out. Called D&L to see if we had the right board and they confirmed we did but they had emailed Dennis with the wiring diagram. So we need to get that email from Dennis. I also still have the warranty blower motor with me. Left Tru
Worked on Bryant package unit customer has very poor airflow to half the house went underneath house fell into Supply ducts that have fallen off properly secure ductwork customer is now happy
Working on goodman heat pump
Working on a Trane air handler
Routine maintenance on a Carrier heat pump