Overall Experience
Quality
Price
Convenience
BJ came when expected, did a thorough job, and gave us a detailed report when he was done. Exceptionally nice service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The work was done professionally and expeditiously. Great service.
Overall Experience
Quality
Price
Convenience
Mr. David Miles was very kind and knowledgeable, best service that could’ve been provided!
Overall Experience
Quality
Price
Convenience
Absolutely love David and Dennis as a duo. They corrected issues left from a previous tech. And answered all my questions respectfully. I wont have any other techs come out. Even if it means waiting a couple extra days like i did.
Overall Experience
Quality
Price
Convenience
They were very helpful and friendly. Willing to work with us and our schedule.
Overall Experience
Quality
Price
Convenience
We've had 3 other people come out from home shield to look at the A/C and he actually found the issue for us. Very nice and helpful.
Overall Experience
Quality
Price
Convenience
replaced high limit switch on trane heat pump AC split system heat strips
replaced blower control relay on trane heat pump AC split system zoned
performed diagnostic on trane heat pump AC split system zoned
Complete: 1 System Nordyne split HP: came to wire in new zone board. Disconnected old board, wired in new one cycled system and zone dampers and all worked as they should. System looks good and working great at this time.
Incomplete: 2 systems: worked on DS unit: Trane Split HP: TN said Tstat can never be satisfied and power bill has been up. At the HP found compressor not running. Hooked gauges up and found there was no refrigerant in the system. Checked cap and ohmed compressor and was out on internal overload. And compressor was hot. Nitrogen leak search and found leak in liquid line on inside of unit that passes under coil to service panel. Pic in doc. Can be repaired but needs to get authorized by PM prior to repair. 1 man under 2 hours. Unit holds 7lbs of r410a.
Complete: Came to Install new nest Tstat. Removed Pro select and added back to truck stock. Installed Nest. Cut off all learning features. Cycled system on and off and system is working great at this time. If Tstat doesn’t hold a charge again. It may be getting to much voltage. It was reading 29.5 and holding. But as of now it is working great!
Incomplete: New Nest Install: HO said Nest kept going off and coming back on. ...... The Nest was completely dead. Charged nest using my Verizon tablet cable. Checked 24v on my C and RC and there was 24v there. Placed nest up on the wall and it would not maintain charge. Need to replace. Put up Temporary Pro Select. System is up and running.
